Digital Project Manager - Operations (Remote)

Takeoff; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Signing bonus

Vacation days

Holidays

Your birthday off

Flexible schedule

Bonus program

Home office stipend

Job summary

Takeoff is seeking a Digital Project Manager - Operations (Remote) to drive execution across multiple client engagements. You will manage tickets, content QA, and post-call summaries while coordinating with strategists, designers, and developers.

Ideal candidates have agency experience, strong English, and proficiency in Webflow or WordPress. This role emphasizes organization, timely communications, and keeping projects on track.

Qualifications

• 2–4 years of project management, operations, or QA experience at a digital or web agency
• Hands-on Webflow and/or WordPress experience; backend involvement
• Agency background with managing multiple clients and projects
• Strong written English for client updates and summaries

Responsibilities

• Manage task flow across 3–7 client engagements simultaneously
• Handle content entry and QA in Webflow and/or WordPress
• Write post-call summaries with action items and due dates
• Keep teams on track with reminders and blockers
• Support client communication with status updates and follow-ups
• Run QA checks on sites before client review and launch
• Maintain project documentation and files

Skills

Hands-on

Strong English

Tools

Webflow

WordPress

Job description

Digital Project Manager - Operations (Remote)

Our team of 23 works on sophisticated projects for enterprise B2B and SaaS clients. The kind of work that challenges you, expands your skillset, and looks incredible in your portfolio.

The Role

We're looking for a hands-on Digital Project Manager to join our delivery team and keep our enterprise website projects running smoothly. This is an execution-focused role -- you'll be the person making sure nothing falls through the cracks across multiple client engagements.

You'll handle the day-to-day operational rhythm of our projects: managing tickets, entering and QA-ing content, writing post-call summaries with action items, keeping team members on deadline, and ensuring clients always know what's happening next. You'll work alongside our strategists, designers, and developers to keep everything moving.

This role is ideal for someone who comes from an agency environment, is comfortable juggling multiple clients at once, and takes pride in being the most organized person in the room.

You'll report to our Director of Strategy and work closely with senior PMs, designers, and developers across the team.

What You'll Do

• Manage task flow across 3-7 client engagements simultaneously -- triaging tickets, assigning work, and following up to make sure deadlines are hit
• Handle content entry and QA in Webflow and/or WordPress -- you'll be in the CMS regularly, not just managing people who are
• Write post-call summaries after client and internal planning calls, with clear action items and due dates
• Keep teams on track by sending reminders, flagging blockers, and making sure nothing slips
• Support client communication by preparing status updates, managing follow-ups, and ensuring clients feel informed
• Run QA checks on websites before client review and launch, catching issues before they become problems
• Maintain project documentation -- keeping task boards, timelines, and project files organized and current

Required Experience

• 2-4 years of project management, operations, or QA experience at a digital or web agency (not product development or general IT)
• Hands-on experience with Webflow and/or WordPress -- you've been in the backend, not just worked with developers who use them
• Agency background -- you've managed multiple clients and projects simultaneously
• Strong written English -- you'll be writing call summaries, client updates, and internal communications daily

Bonus Points (Highly Valued):

• QA + PM combo background -- you've done both quality assurance and project management (this is our ideal profile)
• Content entry experience -- you've actually entered and formatted content in a CMS, not just managed the process
• HTML/CSS knowledge -- you can read code, spot issues, and troubleshoot basic frontend problems
• Experience with enterprise B2B or SaaS clients -- complex stakeholder structures, longer project timelines
• Experience with project management tools like Monday, Asana, Jira, ClickUp, or similar
• Location: Remote. Based outside the United States. Eastern Europe and South America are preferred, but we're open to other regions.
• Time Zone: Must have at least 3 hours overlap with US Eastern Time (EST/EDT) for client meetings and team collaboration

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Why Join Takeoff?

Work That Matters

You'll lead transformational projects for enterprise clients, not small tweaks, but full-scale redesigns that move the needle on business outcomes. Our clients include established B2B and SaaS companies investing seriously in their digital presence.

Fully Remote Freedom

Work from anywhere in the US, Canada, or Europe. We've been remote-first from day one, so we've built systems and culture that actually work for distributed teams. No "back to office" mandates, ever.

Compensation:

• Competitive salary based on experience and location -- share your salary requirements with your application
• Performance-based bonus program tied to team and personal goals (~10% of base)
• $2,500 technology signing bonus to set up your perfect home office on day one

Time Off That Respects Your Life:

• 5 weeks (25 days) paid vacation annually - we mean it when we say we value work-life balance
• 11 paid national holidays (based on your location)
• Your birthday off as a paid day to celebrate you
• Flexible schedule to manage your life across time zones

Professional Development:

• Robust training program working directly with leadership to learn and grow your skills
• Exposure to diverse project types across transformation and optimization work

Our Hiring Process

• Application Review (1-2 weeks)
• Initial Screening Call (30 minutes) - Get to know each other
• Meet the Leadership Team (60 minutes) - Meet our Director of Strategy and Associate Directors
• Short Paid Practical Assessment (1-3 hours commitment) - We will pay you to complete a task that is representative of your responsibilities to make sure the role is a good fit for you
• Reference Checks - We'll ask you for 2-3 references we can reach out to
• Offer & Onboarding

We review applications on a rolling basis and move quickly for the right candidate.