Digital Products Director (Multiple Positions Available)

JPMorganChase; Palo Alto (CA); On-site; USD 235,000 - 285,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings

Backup childcare

Tuition reimbursement

Mental health support

Job summary

A prominent financial institution in Palo Alto seeks a Digital Products Director to lead market research, define product vision, and manage product portfolios. The role requires significant experience in product management, iOS/Android applications, cloud-native software, and team management. Competitive salary ranging from $235,000 to $285,000 with full-time employment and benefits.

Qualifications

• Minimum 9 years of relevant experience for Bachelor's or 7 years for Master's.
• Expertise in hybrid cloud architectures and user needs analysis.
• Experience with product lifecycle and enterprise-scale data analysis.

Responsibilities

• Conduct market and user research for new product opportunities.
• Define product vision and develop a roadmap.
• Analyze customer needs through surveys and interviews.

Skills

Product management for consumer/enterprise products

Experience with iOS/Android applications

Cloud-native architecture

AI/ML and data processing

Wireframing and prototyping with Figma

Managing globally distributed teams

Education

Bachelor’s or Master’s Degree in Computer Engineering or related field

Tools

Figma

Low-code tools

Job description

Overview

Digital Products Director (Multiple Positions Available) – JPMorganChase. This role involves leading market and user research to assess feasibility and appeal of new product opportunities, defining product vision, prioritizing requirements, and developing a product roadmap. The position requires analyzing customer issues, conducting surveys and interviews, and designing low-fidelity mock-ups for design and engineering teams. You will prepare product launch plans, partner with go-to-market and sales teams to drive adoption, gather engagement analytics, and optimize user experience to increase engagement. Drive product portfolio and growth strategy for new products and build business cases to justify investments. Build proof of concepts to explore new products and technologies aimed at increasing efficiency and reducing costs. Travel up to 20% domestically.

Responsibilities

• Conduct market and user research to assess feasibility and appeal of new product opportunities.
• Define vision for new products, prioritize requirements, and develop a product roadmap.
• Analyze customer issues to determine customer needs; conduct surveys, interviews, and product focus groups.
• Design low fidelity mock-ups to visualize product requirements for design and engineering teams.
• Prepare product launch plans and partner with go-to-market and sales teams to increase product adoption.
• Gather product engagement analytics and investigate how users interact with the product to optimize the user experience.
• Drive product portfolio and determine growth strategy for new products.
• Prepare business cases to justify product investments.
• Build proofs of concept to explore new products and technologies to increase efficiency and reduce costs.

Qualifications

• Minimum education and experience: Bachelor’s Degree in Computer Engineering, Computer Science, or related field plus nine (9) years of relevant experience in Digital Products Director, Product Management, IT Project Manager, Software Product Expert, Principal Software Engineer, or related roles. Alternatively, a Master’s degree in Computer Engineering, Computer Science, or related field plus seven (7) years of relevant experience.
• Seven (7) years of experience with: product management for consumer and enterprise products; full lifecycle of native mobile applications (iOS and Android); cloud-native software architecture; hybrid cloud architectures; senior program and delivery management; executive stakeholder management; user needs analysis; building products for application users; cloud computing, infrastructure, and platform strategy; leveraging large language models in intelligent search; AI/ML and data processing; data extraction and transformation on payment tech with ML OCR; managing globally distributed cross-functional teams; enterprise-scale data analysis; iOS/Android design systems; wireframing and prototyping with Figma and low-code tools.

Details

Job Location: 3223 Hanover Street, Palo Alto, CA 94304. This position requires up to 20% domestic travel.

Employment type: Full-Time

Salary: $235,000 - $285,000 per year

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined by role, experience, skill set and location, plus potential incentive compensation. Benefits include health care coverage, retirement savings, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Details provided during the hiring process.

Equal Opportunity

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. We value diversity and inclusion and do not discriminate on protected attributes. We provide reasonable accommodations for applicants and employees as needed.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments, serving corporations, governments and institutions in more than 100 countries.