Digital Product Owner: Partnered Experience & Strategy

Navy Federal Credit Union; Vienna (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

Navy Federal Credit Union is seeking a Digital Experience Owner to drive vision, direction, and development of a digital product used by members and employees.

The role partners with developers, UX, and stakeholders to ensure outcomes meet strategic needs and deliver a superior member experience. 3–7 years of digital product leadership is preferred; experience in fintech/open banking is valuable.

Qualifications

• Experience in digital product management, XP or Scrum.
• Experience with market/consumer research, project management, and analysis for strategic planning.
• Ability to multi-task and prioritize with minimal direction and assertiveness to adapt team processes quickly.
• Excellent communication with stakeholders, team members, and leaders.

Responsibilities

• Identify and shape new opportunities with third-party partners.
• Translate partner capabilities into use cases, requirements, and product concepts.
• Build and sell business cases to secure stakeholder buy-in.
• Maintain a pipeline of partner-driven opportunities balancing quick wins with long-term bets.
• Bridge external partners and internal teams to define ideas and position them for execution.
• Collaborate with cross-functional teams to define and launch product vision and strategy.
• Assist with program priorities while maintaining integrity of features.
• Translate program vision into product user stories and manage product backlog.

Skills

XP Scrum

Stakeholder comms

Presentation skills

Negotiation skills

Analytical thinking

Problem solving

Cross-functional

Leadership

Open Banking

Open APIs

Tools

APIs (Financial)

Job description

Navy Federal Credit Union is seeking a Digital Experience Owner to drive vision, direction, and development of a digital product used by members and employees.

The role partners with developers, UX, and stakeholders to ensure outcomes meet strategic needs and deliver a superior member experience. 3–7 years of digital product leadership is preferred; experience in fintech/open banking is valuable.