Digital Product Owner - Operations

US Bank; Milwaukee (WI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Digital Product Owner to lead a critical digital platform, guiding strategy from conception through execution. You’ll work with technology, UX, risk, and business stakeholders to translate customer needs into deliverable features and measurable outcomes.

The role requires agile product ownership experience, strong analytical skills, and the ability to drive data-driven decisions in a fast-paced environment. Location includes Milwaukee and Saint Paul with a hybrid schedule.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically one or more years of related experience.
• Experience owning or managing digital products, platforms, or technology solutions.
• Strong understanding of Agile methodologies.

Responsibilities

• Define and communicate a compelling product vision, strategy, and roadmap aligned with business objectives.
• Translate customer needs, market insights, and stakeholder priorities into product enhancements and features.
• Prioritize and manage product backlogs to deliver the highest business and customer value.
• Partner closely with technology, UX, operations, risk, compliance, and business stakeholders to drive successful product outcomes.
• Lead agile product development activities, including requirements gathering, user story creation, backlog refinement, sprint planning, and release readiness.
• Use data, customer feedback, and performance metrics to identify opportunities for continuous improvement.
• Balance strategic priorities with operational execution while managing competing demands and stakeholder expectations.
• Drive adoption, engagement, and ongoing optimization of digital capabilities.
• Ensure products meet regulatory, risk, security, and compliance expectations.
• Advocate for customer-centric thinking and a culture of innovation across teams.

Skills

Agile methodologies

Product ownership

Data-driven decision making

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Shape the Future of Digital Banking

At U.S. Bank, we're passionate about delivering digital experiences that make our customers' financial lives easier, more intuitive, and more secure. We're looking for a strategic and customer-focused Digital Product Owner who thrives at the intersection of technology, business strategy, and user experience.

This is your opportunity to own and influence a critical digital platform, partnering with cross-functional teams to transform ideas into solutions that create measurable impact for customers and employees alike. If you're energized by solving complex problems, driving innovation, and delivering meaningful outcomes, we'd love to hear from you.

What You'll Do

As a Digital Product Owner, you'll serve as the voice of the customer and the champion of product value, guiding the evolution of a key digital platform from strategy through execution.

• Define and communicate a compelling product vision, strategy, and roadmap aligned with business objectives.
• Translate customer needs, market insights, and stakeholder priorities into product enhancements and features.
• Prioritize and manage product backlogs to ensure work delivers the highest business and customer value.
• Partner closely with technology, UX, operations, risk, compliance, and business stakeholders to drive successful product outcomes.
• Lead agile product development activities, including requirements gathering, user story creation, backlog refinement, sprint planning, and release readiness.
• Use data, customer feedback, and performance metrics to identify opportunities for continuous improvement.
• Balance strategic priorities with operational execution while managing competing demands and stakeholder expectations.
• Drive adoption, engagement, and ongoing optimization of digital capabilities.
• Ensure products meet regulatory, risk, security, and compliance expectations.
• Advocate for customer-centric thinking and a culture of innovation across teams.

Schedule & Location

Location: Saint Paul & Milwaukee

Schedule: Monday-Friday | 8:00 a.m. - 5:00 p.m. CST

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically one or more years of related experience

Successful candidates will bring a combination of product ownership expertise, strategic thinking, and relationship-building skills.

Preferred qualifications include

• Experience owning or managing digital products, platforms, or technology solutions.
• Strong understanding of Agile methodologies and product delivery frameworks.
• Proven ability to prioritize work and make data-driven decisions in a fast-paced environment.
• Experience partnering with technical and non-technical stakeholders at multiple organizational levels.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent communication, presentation, and influencing skills.
• Ability to translate complex business needs into actionable product requirements.
• Experience driving cross-functional initiatives from concept through implementation.
• Passion for improving customer experiences through technology and innovation.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sex