Digital Product Manager, Principal

Blue Shield of CA; Oakland (CA); Ibrido; USD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Blue Shield of California is seeking a Principal Digital Product Manager to guide web and mobile Find a Doctor experiences. You will shape strategy, lead roadmap development, and partner with analytics, design and engineering to deliver impactful features.

You will drive product optimization using KPIs and user insights, working within a hybrid in-office model in Oakland, CA, reporting to the Senior Manager, Digital Product Management, Access to Care.

Competenze

• Bachelor's degree or higher plus 4 years of relevant experience in lieu of a degree.
• 10+ years in product management, management consulting or entrepreneurship.
• Experience owning consumer web/mobile products from strategy through launch.
• Experience writing user stories and acceptance criteria in Agile.
• Experience using product analytics, KPIs and user insights to drive outcomes.

Mansioni

• Define short-term and long-term product roadmaps for Find a Doctor experiences.
• Collaborate with cross-functional teams in a fast-paced Agile environment to deliver requirements, analytics, design reviews and implementation.
• Present product strategy and outcomes to senior leadership and refine operating models.

Conoscenze

Product management

Leadership

Agile methodologies

Data-driven decision making

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Your Role

The Digital Access to Care team is responsible for partnering with various stakeholders to build, refine and execute for our web and mobile Find a Doctor and search experiences. The Digital Product Manager, Principal will report to the Sr. Manager, Digital Product Management, Access to Care Manager. In this role you will help define the short-term and long-term product roadmap. You will work with cross-functional teams in a fast paced, agile environment and will be responsible for managing product development deliverables such as requirements documentation, analytics, design reviews, implementation, and delivery.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires at least 10 years of prior relevant experience including product management, management consulting or entrepreneurship
• Requires experience with digital product management, including ownership of consumer-facing web and/or mobile products from strategy through launch and ongoing optimization
• Requires experience defining product roadmaps, writing user stories and acceptance criteria, and partnering with cross-functional teams in an Agile product development environment
• Requires experience using product analytics, KPIs, and user insights to evaluate performance, prioritize improvements, and drive measurable outcomes
• Experience developing or optimizing digital search and discovery experiences; experience with Elasticsearch or similar search technologies strongly preferred
• Healthcare, health plan, payer, or similar highly regulated industry experience strongly preferred
• Ability to identify opportunities to improve product operating models, processes, and ways of working across cross-functional teams
• Strong written and verbal communication skills, with experience presenting product strategy, recommendations, and outcomes to senior leadership

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.