Digital Product Manager-Lead

Sunward; Albuquerque (NM); On-site; USD 129,000 - 161,000; Full time

Job summary

Sunward is seeking a dynamic Digital Product Manager to own key platforms such as online/mobile banking and onboarding. You will define product strategies, prioritize features, and collaborate with cross-functional teams to drive the product lifecycle from inception to delivery.

You will lead agile development, build roadmaps, and analyze user feedback to optimize experiences for members and employees. The role requires strategic thinking and strong collaboration across vendors, designers,

Qualifications

• 6+ years of experience in digital product management or related field.
• Bachelor’s degree or equivalent in business, STEAM, or related field, or more than 2 years of related experience in lieu of a degree.
• Knowledge of regulatory requirements and compliance standards related to financial products is a plus.

Responsibilities

• Own one or more digital platforms and drive roadmaps.
• Define product strategies and prioritize features.
• Collaborate with cross-functional teams including vendors, UX/UI, engineers, and marketers.
• Lead a team of product analysts and UX designers where applicable.
• Build wireframes and user journey maps to communicate ideas.
• Lead agile product development: sprint planning, backlog grooming, and releases.

Skills

Analytical skills

Communication skills

Strategic thinking

Organizational skills

Microsoft Office & IT literacy

Education

Bachelor’s degree or equivalent

Job description

Job Summary

We are seeking a dynamic and experienced digital product manager to join our growing team. As a digital product manager, you will own one or more of our key platforms – online banking, mobile banking, digital onboarding, and employee-facing tools – and will play a crucial role in driving our member experience and employee experience roadmaps. In your role, you will collaborate closely with cross-functional teams to define product strategies, prioritize features, design business processes, and manage the product lifecycle from inception to delivery.

Essential Job Duties

• Execute the digital product strategy aligned with business goals and member needs.
• Create and maintain the product roadmap, prioritizing features and enhancements based on strategic priorities and market trends.
• Work closely with vendors, UX/UI designers, engineers, marketers, and other stakeholders to deliver high-quality digital products.
• Depending on the products you own, you will have the opportunity to manage a team of product analysts and user experience designers.
• Build wireframes and low fidelity prototypes to communicate your ideas.
• Organize accounts (financial products), data, settings, and transactions in a logical manner to improve digital product usability.
• Build journey and process maps to communicate user flows and improve business processes.
• Interview leaders in lending, business services, payments, loss mitigation, and other business units to identify pain points and process improvement opportunities.
• Conduct market research and competitive analysis to identify opportunities and trends in digital banking.
• Utilize member feedback, analytics, and user research to inform product decisions and enhance user experiences.
• Drive the agile product development process, including sprint planning, backlog grooming, and release management.
• Ensure product quality and compliance with regulatory requirements through rigorous testing and validation.
• Define key metrics and KPIs to measure product performance and optimize features based on data-driven insights.
• Communicate product updates, milestones, and priorities to internal and external stakeholders.
• Performs other duties as assigned.

Job Type

Full-time

Description

We are seeking a dynamic and experienced digital product manager to join our growing team. As a digital product manager, you will own one or more of our key platforms – online banking, mobile banking, digital onboarding, and employee-facing tools – and will play a crucial role in driving our member experience and employee experience roadmaps. In your role, you will collaborate closely with cross-functional teams to define product strategies, prioritize features, design business processes, and manage the product lifecycle from inception to delivery.

Essential Job Duties

• Execute the digital product strategy aligned with business goals and member needs.
• Create and maintain the product roadmap, prioritizing features and enhancements based on strategic priorities and market trends.
• Work closely with vendors, UX/UI designers, engineers, marketers, and other stakeholders to deliver high-quality digital products.
• Depending on the products you own, you will have the opportunity to manage a team of product analysts and user experience designers.
• Build wireframes and low fidelity prototypes to communicate your ideas.
• Organize accounts (financial products), data, settings, and transactions in a logical manner to improve digital product usability.
• Build journey and process maps to communicate user flows and improve business processes.
• Interview leaders in lending, business services, payments, loss mitigation, and other business units to identify pain points and process improvement opportunities.
• Conduct market research and competitive analysis to identify opportunities and trends in digital banking.
• Utilize member feedback, analytics, and user research to inform product decisions and enhance user experiences.
• Drive the agile product development process, including sprint planning, backlog grooming, and release management.
• Ensure product quality and compliance with regulatory requirements through rigorous testing and validation.
• Define key metrics and KPIs to measure product performance and optimize features based on data-driven insights.
• Communicate product updates, milestones, and priorities to internal and external stakeholders.
• Performs other duties as assigned.

Main responsibilities

• Execute the digital product strategy aligned with business goals and member needs.
• Create and maintain the product roadmap, prioritizing features and enhancements based on strategic priorities and market trends.
• Work closely with vendors, UX/UI designers, engineers, marketers, and other stakeholders to deliver high-quality digital products.
• Depending on the products you own, you will have the opportunity to manage a team of product analysts and user experience designers.
• Build wireframes and low fidelity prototypes to communicate your ideas.
• Organize accounts (financial products), data, settings, and transactions in a logical manner to improve digital product usability.
• Build journey and process maps to communicate user flows and improve business processes.
• Interview leaders in lending, business services, payments, loss mitigation, and other business units to identify pain points and process improvement opportunities.
• Conduct market research and competitive analysis to identify opportunities and trends in digital banking.
• Utilize member feedback, analytics, and user research to inform product decisions and enhance user experiences.
• Drive the agile product development process, including sprint planning, backlog grooming, and release management.
• Ensure product quality and compliance with regulatory requirements through rigorous testing and validation.
• Define key metrics and KPIs to measure product performance and optimize features based on data-driven insights.
• Communicate product updates, milestones, and priorities to internal and external stakeholders.
• Performs other duties as assigned.

Required Skills/Abilities

• Excellent analytical skills with the ability to interpret data and trends, diagnose problems, and recommend effective solutions
• Exceptional communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders
• Strategic thinker with a customer-centric mindset and a passion for delivering innovative digital solutions.
• Excellent organizational skills and attention to detail.
• Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
• Strong organizational skills in managing multiple initiatives.

Knowledge

• Knowledge of regulatory requirements and compliance standards related to financial products is a plus.

Education And Experience

• Minimum 6+ years’ experience in digital product management or related field
• Minimum bachelor’s degree or certification in business administration, STEAM field(Science-Technology-Engineering-Arts-Math) or related field, or more than 2 years of related experience in lieu of a degree

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 20 pounds at times.

Salary Description

$129,103.20 to $161,379.00 Salary (DOE)