Digital Product Manager, Customer-Focused Banking Platform

U.S. Bank; Irving (TX); On-site; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Adoption assistance

Job summary

U.S. Bank is seeking a Digital Product Manager to lead data-driven prioritization and drive a best-in-class digital experience across web, mobile, and in-person channels.

You’ll define the product vision, align roadmap with business goals, and collaborate with UX, analytics, and technology teams to deliver measurable value. The role emphasizes customer-centric discovery, NSM metrics, agile delivery, and cross-functional partnership across Cards and Payments initiatives.

Qualifications

• Experience in digital product management.
• Ability to translate market insights into product strategy and roadmap.
• Strong customer-centric approach to improve product experiences across channels.

Responsibilities

• Prioritize building the right thing to maximize results for users and partners.
• Measure and optimize digital experiences for self-service and human-assisted interactions.
• Drive reusable capabilities for scalable delivery.
• Define vision for best-in-class user experience and NSM alignment.
• Align digital product vision across enabling functions to deliver an integrated roadmap.

Skills

Digital Product Management

Agile delivery

Cross-functional collaboration

Job description

U.S. Bank is seeking a Digital Product Manager to lead data-driven prioritization and drive a best-in-class digital experience across web, mobile, and in-person channels.

You’ll define the product vision, align roadmap with business goals, and collaborate with UX, analytics, and technology teams to deliver measurable value. The role emphasizes customer-centric discovery, NSM metrics, agile delivery, and cross-functional partnership across Cards and Payments initiatives.