Digital Banking Product Manager - Customer-Driven, Data-Led

Kids for the Future; Waltham (MA); Hybrid; USD 134,000 - 179,000; Full time

Benefits offered by this job

Healthcare

Parental planning

Mental health benefits

Performance bonus opportunities

401(k) plan and match

Flexible time off

Job summary

Cambridge Savings Bank is hiring a Digital Product Manager to lead digital customer experiences across consumer and business banking. The role partners with business, technology, and analytics to identify customer needs, define capabilities, prioritize work, and deliver solutions that create value for customers and the bank.

The candidate will own product roadmaps, work with engineering and UX teams, and ensure compliance with governance and regulatory standards while driving growth in a

Qualifications

• 5+ years of Product Management experience leading products from concept to launch.
• 7+ years of experience with customer-facing digital products in banking/finance.
• Proven ability to collaborate with stakeholders and vendors to deliver solutions.
• Effective communication and influencing across levels without direct authority.
• Strong knowledge of Agile development and backlog management.

Responsibilities

• Develop the vision, roadmap, and backlog for assigned digital products.
• Deliver secure, scalable digital customer capabilities and improve experience.
• Prioritize opportunities using research, analytics, and market trends.
• Coordinate with engineering, UX, operations, and third-party providers.
• Ensure governance, security, and regulatory standards are met while maximizing value.

Skills

Product management

Digital products

Agile

Communication

Time management

Jira/Confluence

Tools

Jira

Confluence

Job description

Cambridge Savings Bank is hiring a Digital Product Manager to lead digital customer experiences across consumer and business banking. The role partners with business, technology, and analytics to identify customer needs, define capabilities, prioritize work, and deliver solutions that create value for customers and the bank.

The candidate will own product roadmaps, work with engineering and UX teams, and ensure compliance with governance and regulatory standards while driving growth in a