Digital Product Manager

Travel + Leisure Co.; Orlando (FL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is hiring a Digital Product Manager in Orlando to lead product planning, define features, and collaborate with cross-functional teams. You will gather requirements, manage the backlog, and communicate with stakeholders to drive successful outcomes.

The role requires strong technical aptitude, data-driven decision making, and experience delivering web and mobile projects in hospitality or ecommerce environments. Occasional travel is expected.

Qualifications

• BA/BS in relevant field; MBA preferred.
• Certifications such as CSPO or PMP are a plus.
• Experience translating business needs into technical requirements.

Responsibilities

• Lead project planning and define product features.
• Manage product backlog and user stories with acceptance criteria.
• Collaborate with IT, UX, and business partners across the company.
• Gather requirements and communicate updates to stakeholders.
• Track KPIs and use data to optimize product performance.
• Coordinate cross-functional delivery and risk management.

Skills

Product management

Leadership

Stakeholder management

Strategic thinking

Data-driven decisions

Project leadership

Requirements gathering

User stories

Technical aptitude

Analytics

Education

BA/BS Marketing, CS, Engineering, IT, or Business Administration

MBA preferred

CSPO certification

PMP certification

Tools

Jira

Basecamp

VersionOne

Google Analytics

CMS

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Digital Product Manager will be responsible for leading project planning, defining product features, and collaborating with cross-functional teams to deliver successful outcomes. This role involves gathering and analyzing product requirements, managing the product backlog, and engaging with stakeholders to gather feedback and communicate updates. The Digital Product Manager should possess a strong technical aptitude and analytical skills.

How You'll Shine

• Product Management Expertise: Strong understanding of product management principles and best practices, guiding effective product strategy and execution.

• Leadership Skills: Qualities to inspire and motivate cross-functional teams, fostering collaboration and achieving project goals.

• Stakeholder Management: Excellent stakeholder management skills to build and maintain relationships, ensuring alignment and support for product initiatives.

• Strategic Thinking: Strategic mindset to define product vision, roadmap, and priorities, driving product innovation and market success.

• Data-Driven Decision Making: Strong analytical skills to interpret data and metrics for informed decision-making, optimizing product performance and user experience.

• Project Leadership: Lead project planning, tracking, and coordination efforts. Ensure project milestones are met and resources are managed effectively.

• Feature Development: Define and prioritize product features based on business value and user needs. Drive the development and delivery of high-quality product features.

• Stakeholder Engagement: Engage with stakeholders to gather feedback, requirements, and priorities. Communicate product updates and solicit feedback throughout the development lifecycle.

• Requirements & User Stories: Gather, analyze, and document detailed product requirements. Create clear and concise user stories and acceptance criteria.

• Issue Management: Proactively identify and address project issues and risks. Communicate project status and risks to stakeholders in a timely manner.

• Technical Aptitude: Demonstrate a solid technical understanding of the product domain. Guide technical discussions and contribute to problem-solving efforts. Understand and contribute to technical architecture, design and implementation.

• Metrics / Analytics: Understand, contribute to and track key performance indicators (KPIs) to measure the success of product initiatives. Analyze metrics and analytics data to assess product performance and user engagement. Use data-driven insights to optimize product functionality.

Travel Requirements

• Limited travel throughout the year up to 15%. Occasional travel to meet with stakeholders, participate in team onsite meetings, perform usability testing, attend vendor meetings or conferences may be required.

What You'll Bring

• BA/BS Marketing, Computer Science, Engineering, Information Technology, Business Administration, or a related field required.

• Preference to MBA and/or equivalent work experience.

• Certifications: Certifications such as Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), or other Marketing certification.

• Continuous Learning: Encouraging ongoing education through workshops, courses, and seminars related to product management, technology, and leadership.

• Certified SCRUM Product Owner Certification a plus but not required.

• Solid understanding of product management principles and best practices – familiar in hospitality, eCommerce and/or Information Technology.

• Demonstrated success managing web and mobile projects that require in-depth partnership with IT/technical counterparts and integration with back-end systems/data.

• Strong leadership qualities to inspire and motivate cross-functional teams with the ability to coach and mentor regardless of reporting relationships

• Strategic mindset to define product vision, roadmap, and priorities.

• Excellent stakeholder management skills to build and maintain relationships.

• Strong analytical skills to interpret data and metrics for informed decision-making.

• Understanding of business dynamics, market trends, and competitive landscape.

• Proficiency in technical concepts relevant to the product domain.

• Effective communication skills to articulate product vision, strategy, and requirements.

• Project management skills to plan, track, and execute product initiatives.

• Ability to address complex problems and make sound judgments to drive project success.

• Experience with Microsoft Suite

• Experience with Content Management System (CMS)

• Experience with Digital Analytics platforms (Google Analytics, Full Story, Quantum Metrics)

• Experience using project management tools (Jira, Basecamp, VersionOne, etc.)

• Experience managing and estimating projects

• 5 years of experience in product management, software development, project management, a related technical field and/or running technical projects/programs

• Experience in translating business requirements to high level technical requirements.

• Experience building and leading a world-class team of technical product managers with a mission to power real-time, intelligent experiences for our customers and associates

• Experience planning requirements, identifying risks, managing project schedules, and communicating clearly with cross-functional partners across the company

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identify theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail] , including the title and location of the position for which you are applying.