Digital Product Manager

Federal Reserve Bank of Boston; Boston (MA); On-site; USD 144,000 - 217,000; Full time

Job summary

The Federal Reserve Bank of Boston is seeking a Digital Product Manager to lead end-to-end product management of our digital communications products. You will partner with stakeholders and IT to deliver high-quality digital solutions that serve the public, advance the Bank’s mission, and address AI readiness and governance needs.

The role emphasizes AI-enabled workflows, data-driven decision-making, and close collaboration with the UX/UI team to ensure user-centric, secure experiences across all

Qualifications

• 5–7 years in Product Management, UX Design, Computer Science, or related field.
• Experience with AI-enabled products, analytics, or automation preferred.
• Proven track record delivering digital products from ideation through launch with strong UX.
• Deep understanding of UX principles and user-centered design methodologies.
• Excellent communication and cross-functional collaboration skills.
• Analytical mindset with ability to translate data into product decisions.
• Strong project management skills to prioritise timelines and deliverables.

Responsibilities

• Advance product vision and strategy aligning with business objectives and user needs, including AI enhancements.
• Manage full product lifecycle from concept to launch and ongoing optimization.
• Lead product meetings and ensure alignment on goals, timelines, and responsibilities.
• Oversee requirements gathering and translate user stories including ML/AI components.
• Deliver on roadmaps balancing short-term priorities with long-term strategy.
• Bridge design, development, and stakeholders across all phases of the lifecycle.
• Develop wireframes, prototypes, and user flows; utilize AI-assisted design tools as appropriate.
• Supervise UX/UI design to deliver intuitive experiences across digital touchpoints.
• Conduct user research and testing; apply AI-powered insights when beneficial.
• Use data-driven insights and analytics, augmented by AI-enabled analysis, to iterate.
• Ensure digital products meet information security standards and governance.

Skills

Product management

UX design

AI/ML awareness

Stakeholder collaboration

Leadership

Requirements gathering

Data analysis

Education

Bachelor’s degree or equivalent experience

Job description

Company

Federal Reserve Bank of Boston

As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation. You will contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: community, innovation, integrity, trust, leadership, and excellence.

The position will be primarily on-site. The individual is expected to reside in the First District.

The Digital Product Manager is responsible for supporting the ‑end-to-end product management lifecycle and optimizing the Bank’s digital communications products. Partnering closely with stakeholders across the organization and IT, the manager will lead a team to deliver high quality‑ digital products that effectively serve the public, support the Bank’s mission, and advance understanding of the organization while meeting business and user needs. The role also emphasizes AI readiness by ensuring responsible, secure, and effective use of AI tools to enhance product performance, user experience and optimize products discoverability.

Key Responsibilities

• Advance the product vision and strategy in alignment with business objectives and user needs, including identifying opportunities to incorporate AI-driven‑ enhancements
• Guide the full product lifecycle—from concept through launch and ongoing optimization—while evaluating opportunities for automation, predictive features, or other AI components
• Lead product meetings, ensuring stakeholders are informed and aligned on goals, timelines, responsibilities, and any AI-related‑ dependencies or considerations
• Oversee requirements gathering and translation of user stories, including assessing where machine learning, natural language technologies, or AI-assisted‑ workflows can support user outcomes
• Deliver on product roadmaps, balancing short-term priorities with long‑-term‑ strategy, including the responsible adoption and governance
• Serve as a bridge between design, development, and stakeholders, ensuring alignment across all phases of the product lifecycle, with coordinated engagement across these groups
• Manage the development of wireframes, prototypes, and user flows to validate concepts and gather feedback, leveraging AI-assisted design tools as appropriate
• Supervise the UX/UI design team, ensuring user centric design principles are upheld and intuitive experiences are delivered across all digital touchpoints, including thoughtful integration of human‑ AI‑ interaction principles
• Oversee user research and testing to inform product decisions and design improvements, using AI-powered‑ insights tools when beneficial
• Use data driven insights, user behavior, and analytics—augmented by AI‑-enabled analysis—to iterate and optimize‑ digital experiences while balancing business and user needs
• Ensure all digital products meet information security standards and controls, including model governance, privacy, and AI-related‑ risk considerations

Supervision

This position supervises 1–4 employees, providing performance management, coaching, and professional development.

Qualifications

• Bachelor’s degree or equivalent experience, with 5–7 years in Product Management, UX Design, Computer Science, or a related field
• Experience with AI-enabled‑ products, analytics, or automation is preferred
• Proven track record of managing successful digital products from ideation through launch, with strong UX and user centered design experience, including exposure to AI‑ supported‑ workflows
• Deep understanding of UX principles, design thinking, and user centered‑ design methodologies
• Strong communication and collaboration skills, with the ability to partner effectively across cross functional‑ teams
• Analytical mindset with the ability to interpret data and outputs to inform product decisions
• Excellent project management‑ skills with the ability to prioritize, manage timelines, and meet deadlines
• Customer focused‑ mindset with a passion for building products that solve business problems and deliver exceptional user experiences

Other Requirements

Perform other duties as assigned.

The salary range for this position is $144,300 - $216,500.

The Boston Fed believes in salary transparency. The final salary and offer will be determined by the applicant’s background, skills, internal equity, and alignment with market data. Whether you’re developing into the job or are a more seasoned candidate, we aim to pay competitively.

The Federal Reserve BaInk of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

As a condition of employment, all Federal Reserve Bank of Boston employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning financial interests – such as stocks or bonds – from banks, savings associations, and systemically important financial institutions or their affiliates, such as bank holding companies or savings and loan holding companies. If you, your spouse or domestic partner, or your minor child own such assets and would be unwilling or unable to divest them if you were to accept a job offer, you should raise this issue with our recruitment team. Applicants should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Project/Product Management Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.