Digital Product Analyst -Operational Cutover Lead | OMS Migration | Manhattan Active Omni

Rose International; Columbus (OH); Hybrid; USD 104,000 - 116,000; Full time

Job summary

Rose International is seeking a qualified Product Analyst – Operational Cutover Lead (OMS Migration) in Columbus, OH. The role is hybrid, temporary, and onsite three days per week, with a five-month duration.

Strong cross-functional collaboration and experience in cutover events are essential for driving the operational readiness and execution of the OMS migration. The candidate will own the operational cutover plan, coordinate with technical leads, and ensure business processes align with

Qualifications

• 5+ years of experience in product, business analysis, program coordination, or operations.
• Experience supporting large-scale system implementations, migrations, or launches.
• Familiarity with OMS platforms, specifically Manhattan Active Omni, e-commerce operations, or retail fulfillment workflows.

Responsibilities

• Own the operational cutover plan, coordinating with business leads to align activities with the technical cutover timeline.
• Translate technical cutover activities into business impacts and operational actions.
• Develop and maintain the operational cutover runbook with business activities, timing, and rollback procedures.
• Serve as operational lead during cutover execution and participate in the command center to triage issues and communicate impacts.
• Coordinate post-launch stabilization and monitor operational KPIs.

Skills

Business Analysis

Data Migration

Program management

Job description

• Strong communication under pressure

• Job Title: Digital Product Analyst - Operational Cutover Lead | OMS Migration | Manhattan Active Omni
• Job Location: Columbus, OH, USA, 43230
• Work Model: Hybrid
• Work Model Details: 3 days onsite per week.
• Shift: Standard Work Hours
• Employment Type: Temporary
• FT/PT: Full-Time
• Estimated Duration (In months): 5
• Min Hourly Rate($): 50.00
• Max Hourly Rate($): 56.00
• Must Have Skills/Attributes: Business Analysis, Data Migration, Program management
• Experience Desired: Product, business analysis, program coordination, or operations (5+ yrs); Experience supporting large-scale system implementations, migrations, or launches (5+ yrs); Familiarity with OMS platforms, specifically Manhattan Active Omni, e-commerce operations, or retail (5+ yrs); Experience creating runbooks, operational plans, or launch playbooks (5+ yrs)

C2C is not available

Job Description

• Only qualified Product Analyst - Operational Cutover Lead (OMS Migration) candidates located near Columbus, OH to be considered due to the position requiring an onsite presence.

Required Skills, Experience, & Abilities

• 5+ years of experience in product, business analysis, program coordination, or operations
• Experience supporting large-scale system implementations, migrations, or launches
• Experience working cross-functionally with both technical and business teams
• Strong ability to translate technical concepts into business impacts
• Experience creating runbooks, operational plans, or launch playbooks
• Familiarity with OMS platforms, specifically Manhattan Active Omni, e-commerce operations, or retail fulfillment workflows
• Process redesign definition
• Alignment through collaboration
• Cross-functional coordination
• Risk identification and management
• Runbook Creation and execution
• Strong communication under pressure

Desired Skills, Experience, & Abilities

• Experience working alongside technical program managers, release managers, or cutover leads
• Experience participating in cutover events, releases, or command center environments

Job Overview

The Product Analyst – Operational Cutover Lead will support the Order Management System (OMS) migration program by owning business and operational readiness and leading the operational execution of cutover activities, reporting to the program’s Business Delivery Lead.

This role will work in close partnership with a Technical Cutover Lead, who is responsible for system, data, and infrastructure migration activities. Together, these roles will ensure a coordinated, end-to-end transition from legacy systems to the new OMS platform.

The Product Analyst will act as the bridge between business operations and technical teams, ensuring that operational workflows, teams, and processes are fully prepared for launch and aligned with the technical cutover plan.

Key Responsibilities

Operational Cutover Leadership

• Own the operational cutover plan, meeting with business leads to ensure all business and operational activities are defined, sequenced, and aligned to the technical cutover timeline
• Partner directly with the Technical Cutover Lead to synchronize:
  • System cutover timing
  • Data migration dependencies
  • Environment readiness
  • Go/no-go decision criteria
• Translate technical cutover activities into business impacts and operational actions
• Partner with business leads to identify and document business impacts and operational actions related to technical cutover activities
• Ensure clear alignment between technical milestones and operational execution steps

Joint Cutover Planning (Business + Technical Alignment)

• Co-develop an integrated end-to-end cutover plan with the Technical Cutover Lead
• Identify and manage cross-dependencies between:
  • System changes and business processes
  • Data availability and operational workflows
  • Platform readiness and customer experience
• Participate in and help drive cutover command center structure, roles, and escalation paths

Operational Readiness

• Ensure all business teams are prepared for cutover, including:
  • Customer Care
  • Fulfillment / Warehouse
  • Store Operations
  • Finance / Payments
• Validate that operational processes function correctly in alignment with technical system states (pre-, during-, and post-cutover)
• Define business readiness criteria required for go-live

Cutover Runbook & Rehearsals

• Develop and maintain the operational cutover runbook, including:
  • Business activities during cutover window
  • Timing relative to technical events
  • Decision points and checkpoints
  • Rollback/contingency procedures from a business perspective
• Partner with the Technical Cutover Lead to execute mock cutovers / dress rehearsals
• Capture gaps and ensure remediation prior to launch

Execution & Command Center Support

• Serve as the operational lead during cutover execution
• Participate in the cutover command center, ensuring:
  • Business teams are informed and executing as planned
  • Issues are triaged and escalated appropriately
  • Operational impacts are clearly communicated
  • Act as the primary liaison between business stakeholders and the Technical Cutover Lead during live cutover

Post-Cutover Stabilization

• Coordinate business-side stabilization efforts post-launch
• Monitor operational KPIs (order flow, fulfillment, cancellations, customer contacts, etc.)
• Partner with technical teams to resolve issues impacting operations
• Lead post-mortem and lessons learned from an operational perspective

Success Metrics

• Seamless coordination between operational and technical cutover activities
• Successful OMS cutover with minimal customer and business disruption
• Clear alignment between business readiness and technical readiness
• Effective execution of cutover rehearsals and launch plan
• Rapid stabilization and issue resolution post-launch

Eligibility and Compliance

• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

Equal Opportunity Statement

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Assistance Statement

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

E-Verify

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).