Digital Product Analyst [On-Site]

Regions Financial Corporation

Charlotte (NC)

On-site

USD 73,000 - 90,000

Full time

11 days ago

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Benefits offered by this job

401K match
Medical, Dental and Vision Benefits
Paid Vacation/Sick Time
Parental Leave
Employee Assistance Program

Job summary

Regions Financial Corporation is seeking a Digital Product Analyst to support the product management team, with SAFe awareness, and collaborate across product management, technology, and business partners. This role will help fill resource and knowledge gaps within agile teams.

You will gather requirements, translate them into features or user stories, perform UAT, document processes, and monitor workflows to optimize product performance and drive business outcomes in an onsite setting.

Qualifications

  • Bachelor’s degree and two (2) years in application support, business analysis or related experience or High School Diploma/GED and six (6) years in related experience

Responsibilities

  • Validates documented functionality against system performance to identify bug-remediation and enhancement work for Agile teams
  • Performs analysis and identifies core product, application or system issues to map out possible solutions
  • Creates and updates system documentation and monitors workflows
  • Gathers, organizes, and interprets data to optimize product performance and align with business goals
  • Translates detailed business requirements into features or user stories
  • Performs User Acceptance Testing for scheduled initiatives, bug fixes, enhancements and releases
  • Evaluates reported defects and prioritizes work based on impact and product priorities
  • Supports product teams across the development lifecycle and sprint management
  • Assists with demos, quarterly reviews, and reports for the value stream
  • Ensures compliance with risk management and cybersecurity practices

Skills

SAFe
Agile
Scrum
Kanban
UAT
Project management
Microsoft Office

Education

Bachelor’s degree
High School Diploma/GED

Tools

Microsoft Office

Job description

Job Description:

At Regions, the Digital Product Analyst serves a critical role in supporting the product management team and holds subject matter expertise for their designated product(s), experience(s) or application(s) in which they support. This role will work simultaneously and effectively with product management, product owners, technology and business partners and should have a thorough understanding of Scaled Agile Framework (SAFe) principles to assist the team or other teams in filling resource, knowledge or documentation gaps.

Primary Responsibilities
  • Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams
  • Performs analysis and works closely with the team to identify core product, application or system issues to map out possible solutions
  • Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required
  • Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals
  • Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs
  • Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases
  • Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases
  • Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization
  • Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement
  • Supports the product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up
  • Supports product owner in day-to-day tasks, particularly around sprint management
  • Assists with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outsfor the value stream
  • Assists with identifying and taking on tasks that will enable the team’s success
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements
  • Bachelor’s degree andtwo (2) years in application support, business analysis or other related experience
  • OR High School Diploma/GED andsix (6) years in application support, business analysis or other related experience
  • May require on call support rotation after hours and/or weekends
Preferences
  • Banking or financial services industry experience
  • Prior experience with Agile, Scrum and/or Kanban
  • SAFe Practitioner (SP) Certification
Skills and Competencies
  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
  • Ability to learn additional systems as needed
  • Ability to research, analyze data, and derive facts
  • Ability to work in a team environment when applicable
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong project management skills
  • Strong verbal, written communication, and organizational skills
  • Strong work ethic and self-motivation

This position is intended to be onsite, now or in the near future

Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Atlanta, GA or Charlotte, NC.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$72,883.25 USD

Median:

$90,230.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

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