Digital Producer: Web, App & Email

Colonial Group; Los Angeles (CA); On-site; USD 71,000 - 73,000; Full time

Job summary

The Los Angeles Philharmonic invites a Digital Producer to join the Digital department. You will manage and drive the execution of the orchestra's digital platforms, websites, apps, communications, and ticketing, aligning with timelines and budgets.

You will translate between technical and creative teams, oversee testing, and lead email marketing automation to grow engagement. Strong project management, attention to detail, and curiosity about digital tech are essential.

Qualifications

• Minimum 3 years of digital production/digital marketing experience.
• Understanding of UX and best practices for web/mobile.
• Experience with app/web development, email development, and dynamic media creation.

Responsibilities

• Produce technical and interactive projects from initial scoping through development and launch, managing milestones and timelines to ensure timely receipt of project deliverables.
• Define and write feature requirements for technical projects, providing constructive feedback and advocating for systems-level solutions.
• Lead quality assurance and user acceptance testing for digital products, partnering with internal stakeholders and external developers to validate functionality, troubleshoot issues, and ensure features meet usability, design, performance, and release-readiness standards.
• Own email and marketing automation platforms, overseeing end-to-end build and optimization (automation creation, platform integrations, templates, and reporting) to support channel growth, personalization, and customer engagement.
• Research, recommend, and implement new digital technologies, platforms, and best practices—alongside internal process and tool improvements to enhance project efficiency, scalability, cross-team coordination, and user experience
• Produce internal documentation and external use guides to ease staff and customer pain points.
• Partner in the planning, testing, and execution of seasonal announcements, presales, and onsales, managing processes and documentation to ensure smooth operation.

Skills

UX best practices

App & web development

HTML/CSS

Email development

Analytics tools

Ticketing/CRM

Tools

Tessitura

Job description

The Los Angeles Philharmonic invites a Digital Producer to join the Digital department. You will manage and drive the execution of the orchestra's digital platforms, websites, apps, communications, and ticketing, aligning with timelines and budgets.

You will translate between technical and creative teams, oversee testing, and lead email marketing automation to grow engagement. Strong project management, attention to detail, and curiosity about digital tech are essential.