Digital Producer

Hollywood Bowl; Los Angeles (CA); On-site; USD 67,000 - 78,000; Full time

Job summary

An established industry player is seeking a Digital Producer to lead and manage core digital platforms. This role involves overseeing project management for websites, mobile apps, and digital communications, ensuring a seamless user experience. The ideal candidate will be tech-savvy, organized, and capable of bridging the gap between creative and technical teams. Join a dynamic environment where your contributions will enhance digital experiences for a diverse audience. If you're passionate about digital marketing and eager to innovate, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in digital production and project management.
• Strong understanding of UX design principles and digital marketing.

Responsibilities

• Manage digital projects from inception to launch, ensuring timely delivery.
• Oversee email marketing processes and optimize automations for engagement.

Skills

Digital Production

Project Management

UX Design

Email Marketing

Analytics Tools

Creative Communication

Education

Bachelor's Degree in Marketing or Related Field

Tools

Tessitura

Web Development Tools

Email Automation Platforms

Job description

Date Posted : 2 / 27 / 2024 Job Code : DigtlPrdr Location : LAPA Address : 151 South Grand Ave City : Los Angeles State : CA Country : United States of America Description

Position : Digital Producer

Department : Marketing

FLSA Status : Exempt, Full-Time

Salary Range : $67,000 - $78,000

Summary :

The Digital Producer, reporting to the Senior Digital Producer, is responsible for the project management of the LA Phil’s core digital platforms (websites, mobile apps, digital communications, ecommerce, and digital ticketing). A hands-on producer, this role has a firm knowledge of best practices for digital experiences (iterative design, web and app development, email development, data infrastructure, and analytics) and excels in translating between technical and creative teams. A tech-savvy and highly organized problem solver, the Digital Producer optimizes production processes, advocates for scalable solutions, and builds systems to manage short-term, seasonal, and long-term digital projects. The Digital Producer is vital in managing the LA Phil’s digital products, interfacing with development partners, and delivering industry-leading digital experiences to the LA Phil’s audiences.

Responsibilities :

• Produce technical and interactive projects from initial scoping through development and launch, managing milestones and timelines to ensure timely receipt of project deliverables
• Define and write feature requirements for technical projects, providing constructive feedback and advocating for systems-level solutions
• Conduct and manage QA testing during the iterative development process and prior to product launches to ensure project functionality and usability
• Facilitate delivery and deployment of releases
• Oversee email marketing and automation platform and email production process creating and optimizing automations, managing integrations with CRM (Tessitura), production of templates, and analysis and reporting to drive strategies for channel growth, personalization, and customer engagement
• Evaluate and implement internal processes and tools for technical projects
• Produce internal documentation and external use guides to ease staff and customer pain points
• Own the planning, testing, and execution of seasonal announcements, presales, and onsales, managing processes and documentation to ensure smooth operation

Relationships :

Reports To : Senior Digital Producer

Supervises : Part-time Email Coordinator

Interacts With : Marketing, Sales, IT, Philanthropy, Learning, External Web andApp Developers, External Agencies

Qualifications :

• 5+ years of digital production experience in creative production, digital marketing, product design or digital agency environments
• Understanding of industry best practices, UX design, and development for web and mobile products
• Proven ability to manage multiple projects at once
• Familiarity with data / web infrastructure, APIs, hosting, and analytics tools
• Experience working in mobile OS, app and web development, email development and dynamic media
• Experience overseeing ecommerce platforms, customized content management systems, and ticketing platforms a plus
• Effective communicator and strong written capability—from concept decks and digital strategy overviews to technical documentation and reports on web and email analytics
• Strong creative eye and ability to bridge creative and technical conversations
• Passionate and curious about all aspects of digital marketing and creative technology
• Always looking for that next big platform, tracking industry trends and new digital creative opportunities
• Commitment to equity, diversity and inclusivity—internally with staff, vendors, and surrounding community and externally through digital products that are welcoming and useful to audiences of all backgrounds and abilities

Skills & Qualities :

• Self-motivated and a proactive problem solver
• Superb communication and organizational skills
• Creative thinker with a sense of humor

Application Requirements :

• Please submit a résumé and cover letter stating why you’d like to work on the LA Phil’s digital products.
• If available, please also submit a portfolio or work samples.

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities.The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.