Digital Process Automation Specialist

Synergy Staffing; Newport News (VA); On-site; USD 85,000 - 110,000; Full time

Job summary

Synergy Staffing in Newport News, VA is seeking a hands-on Digital Process Automation Specialist to design, develop, test, and deploy digital business solutions using Microsoft Power Platform, including Power Apps, Power Automate, and SharePoint within the Microsoft 365 ecosystem.

The role collaborates with Finance, Operations, Engineering, and other teams to convert paper-based and email workflows into streamlined digital processes, build dashboards, establish controls, and quantify efficiency

Qualifications

• Experience building forms or applications using Microsoft Power Apps.
• Working knowledge of SharePoint Lists and Microsoft 365.
• Ability to understand a business process and translate requirements into an automated workflow.
• Strong problem-solving and troubleshooting skills.
• Strong organizational and project management skills.
• Strong written and verbal communication skills.

Responsibilities

• Design and build digital workflows using Microsoft Power Apps and Power Automate.
• Convert paper forms, manual approvals, email-based processes, and spreadsheets into standardized digital workflows.
• Develop electronic forms and applications using Power Apps.
• Build automated approval routing, notifications, reminders, escalations, and status tracking using Power Automate.
• Utilize SharePoint Lists and other Microsoft 365 tools to securely capture and maintain workflow data.
• Create automated audit trails, timestamps, approval records, and supporting documentation where required.
• Identify opportunities to eliminate unnecessary process steps rather than simply recreating existing paper processes digitally.
• Meet with process owners and end users to understand current-state workflows and requirements.
• Document current-state processes and translate business requirements into digital solutions.
• Partner with stakeholders to design simplified future-state workflows.
• Identify additional digitization opportunities and quantify benefits.

Skills

Power Apps

Power Automate

SharePoint

Microsoft 365

Business processes

Problem solving

Project management

Communication

Tools

Power BI

Microsoft Forms

Job description

This hands-on, project-driven role is responsible for the design, development, testing, and deployment of digital business solutions utilizing Microsoft Power Platform technologies, including Power Apps, Power Automate, SharePoint, and the broader Microsoft 365 ecosystem.

The Digital Process Automation Specialist collaborates closely with Finance, Operations, Engineering, Supply Chain, Quality, and other business functions to evaluate current processes and transform manual, paper-based, and email-driven workflows into streamlined, standardized digital solutions.

Beyond simply digitizing forms, this role focuses on optimizing business processes through automation, improving operational visibility, enhancing data integrity, strengthening internal controls, and reducing administrative workload across the organization.

Initial processes targeted for digitization include:

• Risk Release Forms
• Additional paper-based and manual workflows identified across the Hampton site

The position will be expected to expand beyond the initial project list as additional opportunities are identified and prioritized.

Key Responsibilities

Process Digitization & Automation

• Design and build digital workflows using Microsoft Power Apps and Power Automate
• Convert paper forms, manual approvals, email-based processes, and spreadsheets into standardized digital workflows
• Develop electronic forms and applications using Power Apps
• Build automated approval routing, notifications, reminders, escalations, and status tracking using Power Automate
• Utilize SharePoint Lists and other Microsoft 365 tools to securely capture and maintain workflow data
• Create automated audit trails, timestamps, approval records, and supporting documentation where required
• Identify opportunities to eliminate unnecessary process steps rather than simply recreating existing paper processes digitally

Process Discovery & Future-State Design

• Meet with process owners and end users to understand current-state workflows, pain points, business requirements, and control requirements
• Document current-state processes and translate business requirements into practical digital solutions
• Partner with project leads and functional stakeholders to design simplified future-state workflows
• Identify additional high-volume or high-effort manual processes that are strong candidates for digitization
• Recommend opportunities to improve efficiency, standardization, visibility, and internal controls

Testing & Implementation

• Develop and execute user acceptance testing prior to implementation
• Troubleshoot workflow issues and make improvements based on user feedback
• Support deployment and transition of new solutions into day-to-day operations
• Develop clear work instructions and process documentation
• Assist with training employees on new digital processes
• Ensure solutions are sustainable and can be supported after project completion
• Develop simple dashboards or reporting tools to provide visibility into workflow status, cycle time, volume, and outstanding actions
• Establish baseline metrics and help quantify benefits from implemented solutions, including administrative hours saved and cycle-time improvements
• Maintain a pipeline of digitization opportunities and track project status through implementation
• Identify opportunities to reuse successful solutions and automation concepts across other site processes

Required Skills:

• Experience building forms or applications using Microsoft Power Apps
• Working knowledge of SharePoint Lists and Microsoft 365
• Ability to understand a business process and translate requirements into an automated workflow
• Strong problem-solving and troubleshooting skills
• Strong organizational and project management skills
• Ability to work directly with employees across multiple functions and levels of the organization
• Ability to manage multiple automation projects simultaneously
• Strong written and verbal communication skills

Preferred Skills:

• Experience with Power BI and dashboard development
• Experience with Microsoft Forms
• Experience with process mapping or continuous improvement
• Experience developing approval workflows and automated notifications
• Experience working in a manufacturing environment
• Familiarity with Lean Manufacturing or continuous improvement principles
• Experience documenting processes and developing