Digital Operations Associate, Remote (Nonprofit / Digital Marketing)

Mediabistro; United States; Remote; USD 68,000 - 89,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Mediabistro is hiring a Digital Operations Associate for a remote-eligible, full-time role supporting digital marketing campaigns across email, SMS, and other channels. The position emphasizes high-volume production, QA, data hygiene, reporting, and cross-functional collaboration from any US location or one of the organization's offices.

The role requires 2–4 years in digital marketing operations, experience with EveryAction/Salesforce Marketing Cloud, SQL, and HTML/CSS, and strong attention to

Qualifications

• 2–4 years in digital marketing operations or campaign production.
• Experience with EveryAction, Mobile Commons, or a similar stack.
• Working knowledge of SQL and HTML/CSS for email production.
• Familiarity with deliverability monitoring and UTM tracking.
• Experience building multi‑channel campaigns and data hygiene.

Responsibilities

• Execute multi‑channel campaigns across email, SMS, and other platforms.
• Support audience segmentation and automation journeys.
• Own the digital production QA process from build to deployment.
• Develop QA checklists and standard operating procedures.
• Perform data audits, deduplication, merge/purge, and standardization.
• Monitor subscription status, consent management, and preferences.
• Assist in generating campaign reports and performance dashboards.
• Track delivery, engagement, conversion, and audience growth.
• Set data‑informed goals and continuously test strategies.

Tools

EveryAction

Mobile Commons

Salesforce Marketing Cloud

SQL

HTML/CSS

UTM tracking

Microsoft Excel

Job description

Remote (USA) | Full-Time | $68,300 - $89,200/year (varies by location)

About the Role

The nation's leading environmental law organization is hiring a Digital Operations Associate to support the production, quality assurance, execution, and optimization of digital marketing campaigns across email, SMS, and other engagement channels. The role sits within the communications department and serves as a bridge between strategy and execution, ensuring campaigns are accurately built, properly targeted, thoroughly tested, and delivered on schedule.

This is a high-volume digital communications environment where the associate will support audience segmentation, campaign setup, data hygiene, reporting, and troubleshooting. The ideal candidate combines strong technical production skills with meticulous attention to detail and a commitment to data integrity. This is a non-supervisory, remote‑eligible position (37.5 hours/week) that can be performed from anywhere in the United States or from one of the organization's offices.

What the Role Covers

• Supporting and executing multi‑channel campaigns across email, SMS, and other digital platforms, including audience segmentation, campaign workflows, automation journeys, and production scheduling
• Building and optimizing constituent engagement through online donation and advocacy forms, A/B testing, and data‑driven recommendations
• Collaborating across teams to build and execute integrated strategies supporting institutional and departmental priorities
• Owning the digital production QA process from initial build through deployment, including audience selection, personalization logic, dynamic content, links, rendering, tracking parameters, and campaign settings
• Developing and maintaining QA checklists, production documentation, and standard operating procedures
• Performing routine data audits, cleansing, deduplication, merge/purge processes, standardization, and validation
• Monitoring subscription status, suppression files, contact preferences, and consent management
• Assisting in generating campaign reports and performance dashboards
• Tracking campaign metrics including delivery, engagement, conversion, and audience growth
• Setting data‑informed, mission‑driven goals and benchmarks and continuously testing and refining strategies

Qualifications

• 2 to 4 years of experience in digital marketing operations, campaign production, CRM operations, marketing automation, or related fields
• Experience with EveryAction, Mobile Commons, or a similar tech stack
• Working knowledge of SQL
• HTML/CSS knowledge for email production and troubleshooting
• Familiarity with deliverability monitoring, source code management, UTM tracking, and campaign attribution
• Experience building and deploying email campaigns within platforms such as EveryAction, Salesforce Marketing Cloud, or similar
• Strong understanding of audience segmentation, campaign workflows, and marketing operations best practices
• Experience performing QA, data validation, and troubleshooting production issues
• Proficiency in Microsoft Excel including data analysis and manipulation
• Strong organizational skills and exceptional attention to detail
• Ability to manage multiple deadlines and work collaboratively across teams

Compensation and Benefits

• $80,300 - $89,200/year in San Francisco or New York
• $76,300 - $84,800/year in Washington DC, Seattle, Los Angeles, or Chicago
• $72,300 - $80,300/year in Denver or Philadelphia
• $68,300 - $75,900/year in Bozeman, Miami, or Houston
• Comprehensive benefits package included

Priority application deadline: October 30, 2026