Digital Operations Analyst - Scale Digital Ops

Socket.dev; Columbus (IN); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Generous Paid Time Off and 13 Holidays

Affordable Medical plans and no-cost 2

100% 401(k) match up to 6%

Company-Paid Life Insurance

Tuition Assistance Program

Employee Assistance Program (EAP)

Kaizen rewards

Onsite Fitness Center

Best in class work culture

Job summary

Toyota Material Handling North America (TMHNA) is seeking a Digital Operations Analyst II to bridge product strategy, business operations, and execution. This role supports scalable digital products by aligning internal processes and cross-functional coordination, often engaging dealers and customers during field visits.

The ideal candidate brings 3–5+ years in digital operations or product enablement, strong communication, and a customer-focused mindset. Travel up to 50% may be required.

Qualifications

• Bachelor degree in business, analytics, or related field.
• 3–5+ years in digital operations, business strategy, or product enablement roles.
• Strong sales and marketing acumen.
• Excellent organizational, communication, and collaboration skills.

Responsibilities

• Collaborate with leadership to align strategic initiatives for digital product growth.
• Coordinate operational reviews, initiative tracking, and go-to-market readiness.
• Serve as a cross-functional liaison across product, operations, support, sales, and IT.

Skills

Sales and marketing acumen

Organization and collaboration

Multi-project management

Customer service focus

Oral and written communication

Education

Bachelor Degree in Business, Analytics, or related field

Job description

Toyota Material Handling North America (TMHNA) is seeking a Digital Operations Analyst II to bridge product strategy, business operations, and execution. This role supports scalable digital products by aligning internal processes and cross-functional coordination, often engaging dealers and customers during field visits.

The ideal candidate brings 3–5+ years in digital operations or product enablement, strong communication, and a customer-focused mindset. Travel up to 50% may be required.