Digital Operations Analyst - Refining Tech & Innovation

Marathon Petroleum Corporation; Garyville (LA); On-site; USD 81,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401k matching

Discretionary annual bonus

Educational reimbursement

Paid time off

Job summary

Marathon Petroleum Corporation seeks a Business Systems Analyst to shape technology solutions across 15 refineries, partnering with operators to deliver digital capabilities that improve safety, reliability, and efficiency, leveraging Digital Twins and industrial data platforms.

The role involves defining processes, driving initiatives from concept to delivery, and collaborating with cross-functional teams to realize business value, ROI analyses, and continuous improvement in IT service

Qualifications

• Bachelor’s degree in Information Systems or related field.
• At least 2+ years of relevant experience.
• Experience with Data Contextualization or Industrial Digital Twin technologies preferred.
• Experience supporting refining and OT environments preferred.
• Experience developing digital tools for rounds, logbooks, or digital permitting preferred.
• Proven ability to drive efforts across diverse teams and drive successful outcomes in complex environments preferred.

Responsibilities

• Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed.
• Drive results by leading initiatives from concept through implementation, maintaining focus on business outcomes, value realization, and user adoption.
• Communicates effectively with stakeholders, aligning the understanding of requirements, and identifying cross functional changes/impacts of the specifications for solution delivery.
• Collaborate across highly cross‑functional teams to align priorities, resolve challenges, and ensure successful delivery of strategic digital initiatives.
• Develops recommendations for appropriate systems alternatives and/or enhancements to current systems.
• Investigates business performance and other measures to gain insight and drive business planning; applies continuous iterative processes.
• Performs cost benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Supports implementation of ways to improve working processes in the team.
• Supports monitoring the execution of IT service management practices around incident, Change, Problem and Solution Development Lifecycle (SDLC) delivery methodologies for improvement and collaboration, including more advanced configuration tasks.
• Coordinates test case development, execution and support of strategy creation for technology delivery.
• Plans, executes, and documents user stories, user feedback to support the development of prototypes and wireframes.

Skills

Adaptability

AI Fundamentals

Change Management

Agile Methodologies

Analytical Thinking

Authentic Communicator

Business Analysis

Business Partner Relations

Education

Bachelor’s Degree in Information Systems

Job description

Marathon Petroleum Corporation seeks a Business Systems Analyst to shape technology solutions across 15 refineries, partnering with operators to deliver digital capabilities that improve safety, reliability, and efficiency, leveraging Digital Twins and industrial data platforms.

The role involves defining processes, driving initiatives from concept to delivery, and collaborating with cross-functional teams to realize business value, ROI analyses, and continuous improvement in IT service