Digital Operations Analyst - Refining & Digital Twin

Marathon Petroleum Corporation; Martinez (CA); On-site; USD 81,000 - 140,000; Full time

Job summary

Marathon Petroleum Corporation in Findlay, Ohio, is seeking a Business Systems Analyst to partner with end users across the Refining landscape and deliver digital capabilities for frontline workers and operators. You will work with Digital Twins, connected worker solutions, industrial data platforms, and analytics to drive safety, reliability, and efficiency.

The role involves defining business processes, aligning requirements, and supporting SDLC while coordinating across teams to ensure value

Qualifications

• Bachelor’s Degree in Information Systems preferred, related field or equivalent experience.
• 2+ years of relevant experience required.
• Experience with Data Contextualization or Industrial Digital Twin technologies is preferred.
• Experience supporting refining, manufacturing, industrial, or operational technology (OT) environments is preferred.
• Experience developing or supporting digital tools for rounds, logbooks, task tracking, or digital permitting capabilities is preferred.
• Proven ability to drive efforts across diverse teams and drive successful outcomes in complex environments preferred.

Responsibilities

• Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed.
• Drive results by leading initiatives from concept through implementation, maintaining focus on business outcomes, value realization, and user adoption.
• Communicates effectively with stakeholders, aligning the understanding of requirements, and identifying cross functional changes/impacts of the specifications for solution delivery.
• Collaborate across highly cross‑functional teams to align priorities, resolve challenges, and ensure successful delivery of strategic digital initiatives.
• Develops recommendations for appropriate systems alternatives and/or enhancements to current systems.
• Investigates business performance and other measures to gain insight and drive business planning; applies continuous iterative processes.
• Performs cost benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Supports implementation of ways to improve working processes in the team.
• Supports monitoring the execution of IT service management practices around incident, Change, Problem and Solution Development Lifecycle (SDLC) delivery methodologies for improvement and collaboration, including more advanced configuration tasks.
• Coordinates test case development, execution and support of strategy creation for technology delivery.
• Plans, executes, and documents user stories, user feedback to support the development of prototypes and wireframes.

Skills

Analytical Thinking

AI Fundamentals

Change Management

Agile Methodologies

Adaptability

Authentic Communicator

Business Analysis

Business Partner Relations

Education

Bachelor’s Degree in Information Systems

Tools

Industrial Digital Twin

Data Contextualization

Job description

Marathon Petroleum Corporation in Findlay, Ohio, is seeking a Business Systems Analyst to partner with end users across the Refining landscape and deliver digital capabilities for frontline workers and operators. You will work with Digital Twins, connected worker solutions, industrial data platforms, and analytics to drive safety, reliability, and efficiency.

The role involves defining business processes, aligning requirements, and supporting SDLC while coordinating across teams to ensure value