Digital & Offset Print Project Manager

Hibbert; Trenton (NJ); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Hibbert in Trenton, NJ is seeking a Digital Print Specialist for a full-time hybrid role. The position requires coordinating client programs, managing timelines, and ensuring quality across digital and offset print, email fulfillment, and reporting.

The candidate should have strong project management skills, experience with Exact Target, HTML, JSON, InDesign, and JIRA, plus proficiency in Microsoft Office. Hybrid work after a 90-day office onboarding period is offered.

Qualifications

• High School Diploma/GED required. College degree preferred.
• Moderate lifting to 40 pounds.
• Knowledge of Digital and Offset print and Email fulfillment specifications.
• Intermediate knowledge of Graphic Design and Email fulfillment Software.
• Client service experience.

Responsibilities

• Coordinate and facilitate all aspects of clients marketing and promotional programs by working with designated client contacts, outside vendors through Hibbert procurement, as well as the necessary internal personnel.
• Keeping communication opened with management, clients, Sales, and Account Team members in regards to status updates and developments of each project.
• Use a proprietary tracking product to project manage, track, maintain all receipts, proof submissions, and go-live dates for all POD/JIT items, Email, MLR and FDA submission. In addition, use this same product to produce reporting/metrics to ensure no gaps in performance within customer SLA’s.
• Reporting/metrics based on the documented occurrences and timelines, to ensure no gaps in performance within customer SLA’s.
• Establish, document, and distribute system processes and procedures necessary to the creation of a project, via Graphic Design, Programming (Exact Target and database), production areas, and/or Vendor Management.
• Coordinate with the purchasing department and production services for supplies or services that are needed internally and from outside vendors for specified print projects.
• Work with agencies, vendors, and internal departments to provide final creative and additional resources to ensure project approval.
• Adhere to quality assurance procedures and to all ISO 9001 related standards. In addition, review of all digital and hardcopy output for aesthetics, content, color, etc. Analytical review for proper timeframes and calculations of distribution.
• Cross-train within team to improve backup coverage.
• Review and sign off on instruction being written by less experienced Account/Print Planners, Technical Specialist.
• Comply with all privacy policies and report any privacy infractions to a manager.
• Attend Account Team and Production meetings as required.
• Assist in evaluating and developing staff.
• Participate in the development of print and creative related training for Client Services and Sales
• Displays behavior and judgment that consistently upholds Hibbert ACT values.

Skills

Project management

Print knowledge

Email fulfillment

Adobe InDesign

Exact Target

HTML

JSON

JIRA

Microsoft Office

Education

High School Diploma/GED

College degree preferred

Tools

JIRA

Exact Target

HTML

JSON

Job description

Hibbert in Trenton, NJ is seeking a Digital Print Specialist for a full-time hybrid role. The position requires coordinating client programs, managing timelines, and ensuring quality across digital and offset print, email fulfillment, and reporting.

The candidate should have strong project management skills, experience with Exact Target, HTML, JSON, InDesign, and JIRA, plus proficiency in Microsoft Office. Hybrid work after a 90-day office onboarding period is offered.