Digital Membership Campaigns Manager

Human Rights Campaign; Washington (District of Columbia); On-site; USD 55,000 - 61,000; Full time

Job summary

The Manager, Digital Membership is a member of the Online Strategy team at Human Rights Campaign, supporting the production, execution, and optimization of digital fundraising, advocacy, electoral, engagement, and member recruitment campaigns.

This role focuses on audience selection, eCRM setup in Engaging Networks, landing pages, emails, copy editing, QA, launches, and performance reporting, ensuring campaigns are data-informed, compliant, and aligned with HRC messaging across channels.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in online engagement, digital fundraising, advocacy, or campaigns.
• Strong editing, proofreading, and QA skills.
• Ability to manage multiple tasks and meet deadlines.
• Collaboration across departments.

Responsibilities

• Provide production support for national fundraising, membership, and engagement campaigns including emails, SMS, landing pages, and forms.
• Coordinate assets in Engaging Networks, approvals, testing, and launch communications.
• Maintain audience segmentation processes and targeting criteria to ensure accurate delivery.
• Serve as a coordination point between Online Strategy and partner departments to align messaging and timing.
• Track metrics, prepare reports, and support campaign optimization.

Skills

Online engagement

eCRM campaigns

Data analysis

Editing & QA

Time management

Cross‑team collaboration

MS Office / Google Workspace

HTML basics

Education

Bachelor's degree or equivalent

Tools

Engaging Networks

HTML editors

Email production tools

Mobilize America

monday.com

Job description

The Manager, Digital Membership is a member of the Online Strategy team at Human Rights Campaign, supporting the production, execution, and optimization of digital fundraising, advocacy, electoral, engagement, and member recruitment campaigns.

This role focuses on audience selection, eCRM setup in Engaging Networks, landing pages, emails, copy editing, QA, launches, and performance reporting, ensuring campaigns are data-informed, compliant, and aligned with HRC messaging across channels.