Reports To: Board President
SOC Code: 27-3031 — Public Relations and Fundraising Specialists
About SHADOW
SHADOW is an environmental conservation nonprofit serving the Renton and King County, Washington community. Our mission centers on habitat restoration, ecosystem stewardship, and connecting community members to the natural world through events, volunteer opportunities, andenvironmentaleducation. Staff and contractors work collaboratively, and cross-training across roles is encouraged to ensure continuity of mission-critical work.
Position Summary
The Digital Media Lead is an independent contractor responsible for developing, executing, and managing SHADOW’s digital presence across social media platforms, email newsletters,the website,and community channels. This role plays a critical part in building SHADOW’s brand, growing community engagement, and supporting fundraising and event promotion. The ideal contractor brings both creative content skills and analytical thinking to grow SHADOW’s audience and drive mission-aligned action.
Social Media Management
- Publish 3–5 feed posts per week across designated platforms (Instagram, Facebook, and others as applicable), using a variety of formats including reels, carousels, and informational graphics
- Publish 5 or more story posts per week
- Create content related to environmental conservation, SHADOW events and ecosystems, upcoming programs, and donor/fundraising campaigns
- Collect photos, video, and other collateral needed to support content production
- Maintain and manage a social media content calendar in coordination withSHADOW staff and board
Community Engagement
- Respond to comments and direct messageson social media and the websiteina timely, on-brand manner
- Actively like and comment on relevant community members’ and partner organizations’ posts to build relationships
- Create and manageevents for SHADOW programs and stewardship opportunitiesacross platforms.
- Share SHADOW content with local community groupson social media,identifyingand increasing new partners that align with SHADOW’s mission and strategic plan.
Paid Promotion & Advertising
- Strategically boost posts to relevant target audiences based on location, interests, and demographics
- Monitor paidpost-performanceand adjust targeting as needed to maximize reach and engagement within approved budgets
Monthly Newsletter
- Edit, produce,and publish SHADOW’s monthly email newsletter using Constant Contact (or designated platform)
- Include upcoming events and registration instructions, updates on recent restoration work, and other mission-relevant content
- Collaborate with staff to incorporate content and narrative voice as directed
- Upload andmaintainnewsletter mailing lists transferred from Salesforce to Constant Contact each month
- Post newsletter articles to SHADOW’s website (Bog Blog or equivalent)
- Develop and execute targeted social media strategies for SHADOW fundraising campaigns
- Coordinate email announcements and reminders for active campaigns
- Create boosted posts and track performance against campaign goals
Outreach & Collateral
- Designcontent for distribution in support of events and programs, this can be digital or physical collateral
- Develop presentation materials as needed for community outreach (e.g., Rotary Club and similar engagements)
Onsite & Coordination
- Attend weekly or biweekly remote or onsite meetings with SHADOW staff
- Attend occasional SHADOW events to capture photos, video, and other content
Required Skills & Qualifications
- Demonstrated fluency in Instagram, Facebook, and other major social media platforms including content strategy, trends, and native analytics
- Proficiencywith graphic design tools such as Canva and/or Adobe Suite
- Experience with video content creation and short-form video for Instagram Reels, Facebook, TikTok, or similar
- Familiarity with email marketing platforms (Constant Contact, Mailchimp, or equivalent)
- Strong written communication skills with the ability to adapt voice and tone for conservation and nonprofit audiences
- Basic understanding of paid social advertising including audience targeting and budget management
- Ability to work independently, manage deadlines, and communicate proactively
Preferred (Not Required)
- Experience withDonor PerfectCRM or similar donor management systems
- Knowledge of SEO fundamentals and website content management
- Experience working with nonprofit organizations or environmental causes
- Familiarity with social media management and analytics tools (e.g., Hootsuite, Sprinklr, or Meta Business Suite)
Education
A bachelor’s degree in communications, marketing, digital media, journalism, or a related field is preferred. Equivalentdemonstratedprofessional experience in social media management, content creation, or digital marketing will be considered in lieu of a formal degree.
Key Performance Indicators (KPIs)
Performance will be assessed collaboratively on an ongoing basis using the following metrics:
Metric Description
Post Frequency 3–5 feed posts and 5+ stories per week, consistently maintained
Follower Growth Month-over-month increase in followers across platforms
Engagement Rate Likes, comments, shares, and savesrelativeto reach
Reach & Impressions Total accounts reached and content impressions per period
Newsletter Performance Open rate, click-through rate (CTR), and subscriber growth
Campaign ROI Engagement and donation conversion from boosted fundraising content
Community Sentiment Quality and tone of responses and community interactions
- This position is an independent contractor engagement. The contractor is not an employee of SHADOW andis responsible forall applicable taxes.
- All workproductscreated under this agreementisconsidered work-for-hire andisowned by SHADOW.
- Portfolio or case study use of SHADOW content requires prior written approval.
- Contract engagements are typically structured as 6–12 monthagreements with theoptionto renew.
SHADOW encourages staff and contractors to administer programs collaboratively.In the event ofan absence, contractors may be asked to coordinate with staff to ensure continuity of essential duties.