Digital Marketing Advisor

Radiant Systems Inc; Berkeley Heights (NJ); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Digital Marketing Advisor to support a leading cosmetic client in a hybrid role. This entry-level position welcomes recent graduates with a passion for social media and customer engagement. You will be the face of the brand across platforms like TikTok and Instagram, responding to inquiries and providing insights to enhance consumer experience. The role demands a customer-obsessed mindset, excellent writing skills, and the ability to thrive in a fast-paced environment. Join this dynamic team and make your mark in the beauty industry while enjoying flexible scheduling and opportunities for growth.

Benefits

Medical Insurance

Vision Insurance

401(k) Plan

Qualifications

• Entry level position requiring social media management experience.
• Exceptional writing and problem-solving skills are essential.

Responsibilities

• Engage with fans and followers on social media platforms.
• Provide insights and recommendations for social strategies.

Skills

Social Media Management

Customer Service

Writing Skills

Problem-Solving

Adaptability

Education

Bachelor's Degree in Marketing or Related Field

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Sprinklr

Job description

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Base pay range

$25.00/hr - $30.00/hr

Direct message the job poster from Radiant Systems Inc

We are hiring Digital Marketing Advisor - Hybrid Role.

Our Large Cosmetic Client is looking for Digital Marketing Advisor.

Please let me know if you are interested or anyone who might be interested.

***LOOKING FOR ENTRY LEVEL RECENT GRADUATES WITH A MINIMUM OF 1 YEAR SOCIAL MEDIA MANAGEMENT EXPERIENCE***

Client: Large Cosmetic Client

Duration: 12+ Months

Hourly Rate: $28.00-30.00/ Hour on W2 ONLY

Job Description:

• Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter)

• Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed

• Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices

• Follow Brand and Care provided social FAQ documents for launches and key social moments

• Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer

• Recognizes and recommends new ways to influence consumers in their purchase decision

• Alert critical customer complaints to internal Care and Brand teams and assist with problem solving

• Provide social content and engagement recommendations based on consumer feedback and trends

• Stay up to date on new social media platforms, tools and best practices

• Live in the social ecosystem, stay on top of emerging trends in the landscape

• Maintain 100% Reply Rate and established Response Time goals across social channels

• Maintain consumer satisfaction and sentiment scores as established by the group

• Monitor personal social KPI’s using Sprinklr

• Offers schedule flexibility to support the needs of the business which included weekends

• Meets established quality standards in all contacts across all channels

• Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction.

Job Qualifications

• Customer obsessed mindset

• Knowledge and experience with major social media platforms required

• Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team

• Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends

• Report back to internal team to funnel insights into product / experience / content creation strategy

• High level of organization, attention to detail and positive attitude

• Interest in beauty, fashion and/or lifestyle brands

• Exceptional writing skills

• Excellent problem-solving ability

• Proficient in Microsoft applications including PowerPoint, Word and Excel.

Best regards,

|Direct Phone: [phone] | Email ID: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing

• Industries

  Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Radiant Systems Inc by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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