Digital Lending Product Leader - Level20

Progressive Insurance; Kentucky; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

Paid time off

Parental & family leave

Tuition assistance

Job summary

Progressive Insurance is seeking a senior digital lending product leader for Level20's Oriel personal loan product. You will guide the end-to-end lending journey, shape the product strategy, and partner across technology, operations, compliance, marketing, and risk to drive growth in a regulated environment.

You will lead a cross-functional team in a hybrid role based in downtown Cleveland, OH, shaping experiences and capabilities that power future success while leveraging customer insights and

Qualifications

• Experience delivering digital lending or consumer financial products.
• Strong leadership of end-to-end product strategy and roadmap.
• Experience in fintech or digital banking with risk partner collaboration.

Responsibilities

• Lead end-to-end digital lending journey from application to ongoing experience.
• Define and evolve product strategy, priorities, and outcomes based on customer data.
• Collaborate across technology, operations, compliance, marketing, and risk to drive growth.

Skills

Digital product leadership

Team leadership

Agile product development

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree or higher

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a digital lending product leader at Level20, you'll lead a team responsible for the digital product strategy, roadmap, and continued evolution of Oriel, our newly launched personal loan product. In this role, you’ll lead the end-to-end digital lending journey, from application and origination to the ongoing borrowing experience, using customer insights, product performance, and business outcomes to guide the product team's priorities and direction while maintaining a customer-focused approach as the business scales. You’ll work cross-functionally with technology, operations, compliance, marketing/acquisition, and business leadership to influence priorities and help guide key decisions that impact the growth of the business. As Oriel continues to grow, you'll have the opportunity to define what's next, leading digital product strategy for an emerging lending business and helping shape the experiences, capabilities, and outcomes that drive its future success.

At Level20 (https://www.Level20.com and https://www.progressive.com/careers/our-teams/level20/ ), Progressive’s growth incubator, we fuel growth for the company through the exploration and development of new-to-market products. Our team has the backing of Progressive, which gives us access to a larger resource pool than a traditional start-up.

This is a hybrid role in downtown Cleveland, OH (Office Location: 800 W St Clair Ave STE 200, Cleveland, OH 44113) with free parking. Work-from-home days are possible for this position (Monday and Friday).

• If you live within 45 miles: this will be a hybrid role. You’ll work in our office location Tuesday - Thursday and you’ll have the option to work remotely Monday and Friday.
• If you live more than 45 miles away: this will be a hybrid role. You may work remotely except you’ll work in our office location every 4-6 weeks, Tuesday - Thursday. You may travel on Monday and Friday as necessary.

Minimum Qualifications

• High School diploma/GED equivalent or higher and a minimum of 11 years of professional work experience managing the definition and delivery of digital products or services
• {Or} Bachelor's degree or higher and a minimum of 8 years of professional work experience managing the definition and delivery of digital products or services.

Preferred Skills

• Experience leading digital product strategy and roadmap development for a consumer-facing lending or financial product such as personal loans, unsecured lending, BNPL, credit cards, or auto lending; experience working within fintech or digital banking environments and effectively collaborating with risk partners; experience working in an early-stage, incubator, startup, or rapidly scaling product environment
• Demonstrated ownership of meaningful portion of the digital customer journey, with a strong understanding of customer behavior, product performance, and conversion metrics to inform product decisions
• Strong background in Agile product development; experience partnering with technology teams to prioritize product enhancements and translate strategy into execution
• People leadership experience with the ability to coach and develop others, set direction, and support team growth
• Strong collaboration and influencing skills, with experience partnering across engineering, analytics, operations, compliance, marketing, and risk functions to deliver customer-centric solutions in a regulated environment; ability to build alignment, navigate competing priorities, and drive direction across cross-functional teams

Compensation

• $140,000- $190,000/year
• Gainshare annual cash incentive payment up to 40% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.