Digital Learning Enablement Consultant

Syneos Health Commercial Solutions; Horsham (PA); On-site; USD 68,000 - 97,000; Full time

Job summary

Syneos Health Commercial Solutions seeks a Digital Learning Experience Consultant to partner with stakeholders in building engaging, scalable digital learning solutions.

Role focuses on translating strategy into learner-centered experiences, leveraging the J&J Innovative Medicine ecosystem and approved tools, with emphasis on accessibility and governance. Expect collaborative execution across teams to drive performance outcomes.

Qualifications

• Solid grasp of L&D processes and platforms and ability to evolve offerings.
• Strong ability to translate learning design strategies into scalable digital learning experiences.
• Strong understanding of learning data, metrics, permissions, and deployment considerations.

Responsibilities

• Partner with Learning Architects, SMEs, and stakeholders to convert strategies into engaging digital learning experiences.
• Design and configure experiences using enterprise learning ecosystem tools and platforms.
• Advise on digital learning approaches, interactions, media, and technology capabilities.
• Collaborate with internal teams to define content requirements and implementation approaches.
• Build, configure, test, and quality-check learning assets for a seamless learner experience.
• Manage content deployment, learner journeys, metadata, permissions, and configurations.
• Support publication, maintenance, and execution of learning initiatives with analysts and operations.
• Ensure alignment with standards, templates, accessibility, and governance.

Skills

L&D processes

Translate learning design

Learning data analytics

Office 365 proficiency

Tools

Office 365

Job description

Description

The Digital Learning Experience Consultant partners with Learning Architects, content owners, and business stakeholders to create engaging, intuitive, and instructionally sound digital learning experiences. Leveraging technologies within the J&J Innovative Medicine learning ecosystem and other approved learning tools, this role translates learning strategies into scalable digital solutions that drive performance and business outcomes. The consultant serves as a creative and technical expert who helps bring learning experiences to life, ensuring experiences are learner-centered, visually engaging, and operationally excellent.

Description

The Digital Learning Experience Consultant partners with Learning Architects, content owners, and business stakeholders to create engaging, intuitive, and instructionally sound digital learning experiences. Leveraging technologies within the J&J Innovative Medicine learning ecosystem and other approved learning tools, this role translates learning strategies into scalable digital solutions that drive performance and business outcomes. The consultant serves as a creative and technical expert who helps bring learning experiences to life, ensuring experiences are learner-centered, visually engaging, and operationally excellent.

What will you do?

• Partner with Learning Architects, SMEs, and business stakeholders to transform learning strategies into engaging digital learning experiences.
• Design and configure learning experiences using technologies within the enterprise learning ecosystem and approved learning platforms.
• Provide guidance on digital learning approaches, interactions, media, and technology capabilities that best support learner needs and business objectives.
• Collaborate with internal teams to define content requirements and implementation approaches.
• Build, configure, test, and quality-check learning assets to ensure a seamless learner experience.
• Manage content deployment activities, learner journeys, metadata, permissions, and platform configurations as required.
• Partner with analysts and operations resources to support content publication, maintenance, and execution of learning initiatives.
• Ensure digital learning experiences align with established standards, templates, accessibility requirements, and governance processes.
• Serve as a subject matter expert on how enterprise learning technologies can be combined to create effective learner experiences.

Requirements

Role-specific Skills:

• Solid grasp of L&D processes and platforms, and experience administering them so that we can evolve our offerings.
• Strong ability to translate learning design strategies into effective, scalable digital learning experiences using available technologies and design patterns.
• Strong appreciation and understanding of learning data and how it impacts the design and implementation of learning solutions (permissions, content deployment, security, metrics, etc.) and ensure user experiences that are in support of learning initiatives.
• Strong proficiency with Microsoft Office 365 suite of productivity tools.

Transferable Skills:

• Working through ambiguity in both strategic and tactical matters.
• Prioritization and decision-making in complex situations with competing inputs.
• Leadership, ownership, self-motivation, and drive to deliver results in multifaceted, ever-changing environments.
• Strong business sense, judgment, and intellectual capacity.
• Ability to handle a dynamic workload without dropping balls.
• Maturity and grace in handling interpersonal dynamics.
• Ability to quickly build rapport and trust with business partners.

The anticipated hourly rate for this position is $60/hr. but may vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.