Digital Learning Enablement Consultant

Syneos Health; Horsham (PA); On-site; USD 68,000 - 97,000; Full time

Benefits offered by this job

401k match

Paid time off

Job summary

Syneos Health in Horsham, PA seeks a Digital Learning Experience Consultant to partner with Learning Architects, content owners, and business stakeholders. You will translate learning strategies into scalable digital solutions that improve performance and business outcomes, ensuring learner-centered, accessible experiences.

You will design and configure experiences using the enterprise learning ecosystem and approved platforms, build and test assets, manage deployments, and align with governance

Qualifications

• Solid grasp of L&D processes and platforms and experience administering them to evolve offerings.
• Strong ability to translate design strategies into scalable digital learning experiences using available technologies.
• Strong understanding of learning data, permissions, content deployment, security and metrics.

Responsibilities

• Partner with Learning Architects, SMEs, and stakeholders to transform learning strategies into engaging digital experiences.
• Design and configure learning experiences using enterprise platforms and approved tools.
• Provide guidance on digital learning approaches, interactions, media, and technology capabilities.
• Collaborate with internal teams to define content requirements and implementation approaches.
• Build, configure, test, and quality-check learning assets for a seamless learner experience.
• Manage content deployment activities, learner journeys, metadata, permissions, and platform configurations.
• Coordinate with analysts to support content publication, maintenance, and execution of learning initiatives.
• Ensure experiences align with standards, accessibility, templates, and governance processes.
• Serve as a subject matter expert on enterprise learning technologies to create effective experiences.

Skills

L&D processes

translate learning design

learning data understanding

Microsoft Office 365

ambiguous situations

prioritization

leadership

business sense

dynamic workloads

interpersonal rapport

Tools

Office 365

Job description

Location: Horsham, PA, United States

The Digital Learning Experience Consultant partners with Learning Architects, content owners, and business stakeholders to create engaging, intuitive, and instructionally sound digital learning experiences. Leveraging technologies within the J&J Innovative Medicine learning ecosystem and other approved learning tools, this role translates learning strategies into scalable digital solutions that drive performance and business outcomes. The consultant serves as a creative and technical expert who helps bring learning experiences to life, ensuring experiences are learner-centered, visually engaging, and operationally excellent.

What will you do?

• Partner with Learning Architects, SMEs, and business stakeholders to transform learning strategies into engaging digital learning experiences.
• Design and configure learning experiences using technologies within the enterprise learning ecosystem and approved learning platforms.
• Provide guidance on digital learning approaches, interactions, media, and technology capabilities that best support learner needs and business objectives.
• Collaborate with internal teams to define content requirements and implementation approaches.
• Build, configure, test, and quality-check learning assets to ensure a seamless learner experience.
• Manage content deployment activities, learner journeys, metadata, permissions, and platform configurations as required.
• Partner with analysts and operations resources to support content publication, maintenance, and execution of learning initiatives.
• Ensure digital learning experiences align with established standards, templates, accessibility requirements, and governance processes.
• Serve as a subject matter expert on how enterprise learning technologies can be combined to create effective learner experiences.

Requirements

Role-specific Skills:

• Solid grasp of L&D processes and platforms, and experience administering them so that we can evolve our offerings.
• Strong ability to translate learning design strategies into effective, scalable digital learning experiences using available technologies and design patterns.
• Strong appreciation and understanding of learning data and how it impacts the design and implementation of learning solutions (permissions, content deployment, security, metrics, etc.) and ensure user experiences that are in support of learning initiatives.
• Strong proficiency with Microsoft Office 365 suite of productivity tools.
• Working through ambiguity in both strategic and tactical matters.
• Prioritization and decision-making in complex situations with competing inputs.
• Leadership, ownership, self-motivation, and drive to deliver results in multifaceted, ever-changing environments.
• Strong business sense, judgment, and intellectual capacity.
• Ability to handle a dynamic workload without dropping balls.
• Maturity and grace in handling interpersonal dynamics.
• Ability to quickly build rapport and trust with business partners.

The anticipated hourly rate for this position is $60/hr. but may vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you're guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.