Digital & IT Associate

Parker Hannifin Corporation; Holly Springs (MS); On-site; USD 52,000 - 70,000; Full time

Job summary

Parker Hannifin Corporation is seeking a Digital & IT Associate in Holly Springs, MS. The role analyzes user needs, assists senior IT staff, and helps coordinate IT initiatives.

You will collaborate with technical analysts and end users and may travel to remote locations to implement solutions. Requirements include a computer science or IT degree and 0–3 years of IT experience, with strong communication, customer service, and problem-solving skills.

Qualifications

• Bachelor's degree in computer science, information systems, or related area (or international equivalent).
• 0-3 years related IT experience.
• Proficient in Microsoft Office tools.
• Excellent written and verbal communication and collaboration skills.
• Demonstrated leadership aptitude, learning agility, and adaptability.
• Excellent customer service skills.
• Demonstrated troubleshooting ability.
• Time management.
• Technical aptitude (PC, Printers, Scanners, Networking).
• Knowledge of project management methodology.
• Proficient in Microsoft Windows Operating Systems.

Responsibilities

• Analyze and apply Enterprise data to make recommendations to streamline and simplify processes.
• Develops and deploys appropriate Digital and Information Technology solutions.
• Recommends modifications of basic Digital and IT systems to improve and simplify business systems and reduce operating cost.
• Evaluates and modifies existing technology to allow for changes in business requirements or equipment configurations.
• Develops procedures for proper utilization of Digital and IT technology—both on premise and Cloud based.
• Develops training materials to support process changes and new technology introductions.
• Overnight travel to remote locations to assist in the implementation of technical solutions as needed.
• Provide after-hour technical support as needed.
• Possible focus areas include Application Programming, Software Support, Database Administration, PC Support, LAN/WAN Support, Help Desk, Engineering Systems, IT Security, Business Systems (MSS, JDE, SAP or other related technology).

Skills

Communication skills

Time management

Customer service

Troubleshooting

Learning agility

Adaptability

Leadership aptitude

Project management knowledge

Education

Bachelor's degree in computer science, information systems, or related area

Tools

Microsoft Office

Windows OS

Job description

Org Marketing Statement

Join Parker's Filtration Group and be part of a global team driving innovative filtration solutions that protect people, equipment, and the environment across diverse industries. Experience a dynamic, collaborative culture where your ideas fuel progress and your work makes a meaningful impact on sustainability and technological excellence.

Position Summary

The Digital & IT Associate is responsible for analyzing use and needs, then developing and applying current information technology to satisfy business requirements or solve business related issues. With direct supervision, assists more senior IT professionals to coordinate IT initiatives.

Scope/ Supervision and Interaction

This position collaborates with other Technical Analysts, Senior Technical Analysts, and end users and does not have direct reports.

Essential Functions

• Analyze and apply Enterprise data to make recommendations to streamline & simplify processes
• Develops and deploys appropriate Digital and Information Technology solutions
• Recommends modifications of basic Digital and IT systems to improve and simplify business systems and reduce operating cost
• Evaluates and modifies existing technology to allow for changes in business requirements or equipment configurations
• Develops procedures for proper utilization of Digital and IT technology - both on premise and Cloud based
• Develops training materials to support process changes and new technology introductions
• Overnight travel to remote locations to assist in the implementation of technical solutions as needed
• Provide after-hour technical support as needed
• This position may be assigned (but is not limited to) one of the following key information technology disciplines and/or services:
  • Application Programming
  • Software Support
  • Database Administration
  • PC Support
  • LAN/WAN Support
  • Help Desk
  • Engineering Systems
  • IT Security
  • Business Systems (MSS, JDE, SAP or other related technology)

Qualifications

* Bachelor's degree in computer science, information systems, or related area(or international equivalent)

* 0-3 years related IT experience

* Proficient in Microsoft Office tools

* Excellent written and verbal communicationand collaborationskills

* Demonstrated leadership aptitude, learning agility, and adaptability

* Excellent customer service skills

* Demonstrated troubleshooting ability

* Time management

* Technical aptitude (PC, Printers, Scanners, Networking)

* Knowledge of project management methodology

* Proficient in Microsoft Windows Operating Systems

Additional Comments

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affimative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(Minority / Female / Disability / Veteran / VEVRAA Federal Contractor)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission