Digital Investment Operations Lead

Publicis Groupe; Chicago (IL); On-site; USD 75,000 - 108,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision benefits

401k plan

Wellness reimbursements

Tuition assistance

Work Your World program

Job summary

Starcom, part of Publicis Groupe, in Chicago, seeks a Digital Investment Supervisor to support day-to-day digital media investment across client teams.

You will learn digital systems, data needs, IO notes, and how to implement process improvements, working with internal and external partners to drive efficiency.

Responsibilities include optimizing digital buying, ensuring data integrity, coordinating with Mediaocean–Prisma, DSPs, ad servers, and vendors, and mentoring Associates.

Qualifications

• Bachelor’s degree preferred, in marketing, advertising, or related field.
• 3+ years of media advertising experience.
• Strong analytical skills and math proficiency.
• Excellent verbal and written communication.
• Excel proficiency; strong MS Office skills.
• Knowledge of agency billing process (client-side and/or vendor-side).
• Understanding of digital planning and buying with various vendors, cost methods, reporting, and delivery validation.
• Ability to multi-task and manage multiple projects under tight deadlines.

Responsibilities

• Implement processes to improve digital buying, client billing, and digital reconciliation.
• Develop processes to ensure data integrity across the agency.
• Develop a strong understanding of systems such as Mediaocean–Prisma, DSPs, Ad Servers/Verification, SSO, DMPs, and internal proprietary tools.
• Serve as escalation point for teams to help troubleshoot operational issues.
• Provide ideas and solutions for pain points and best practices; work with internal and external teams to develop enhancements and tools to improve.
• Determine and activate how to deliver data for reporting purposes.
• Ensure proper digital contracts and terms with vendors, evaluate IO notes requested by vendors.
• Share best practices across The Groupe to ensure consistency and best work product.
• Build and maintain relationships across multiple internal teams and leadership.
• Maintain relationships with vendors to ensure trust with buying partners.
• Manage vendor-side billing and close open items.
• Cultivate a team-focused mentality within Investment Operations.
• Mentor Associates/Sr. Associates.

Skills

Verbal communication

Written communication

Excel proficiency

Analytical skills

Coaching/mentoring

Multitasking

Education

Bachelor’s degree preferred

Tools

MediaOcean Prisma

Ad servers

DSPs

DMPs

Job description

Starcom, part of Publicis Groupe, in Chicago, seeks a Digital Investment Supervisor to support day-to-day digital media investment across client teams.

You will learn digital systems, data needs, IO notes, and how to implement process improvements, working with internal and external partners to drive efficiency.

Responsibilities include optimizing digital buying, ensuring data integrity, coordinating with Mediaocean–Prisma, DSPs, ad servers, and vendors, and mentoring Associates.