Digital Health & Technology Intern

System Support; Dayton (OH); On-site; USD 40,000 - 56,000; Full time

Job summary

System Support in Dayton, OH is seeking an in-person IT Customer Support staffer for a full-time role with shift variations. You will assist the IT team with provisioning, device setup, and basic hardware tasks, supporting designers, builders, the desk, and field staff.

We welcome candidates pursuing IT/CS or related fields; relevant certifications (CompTIA IT Fundamentals, Network+, A+, Google IT Support) are preferred. High school diploma or GED required; commutable locally.

Qualifications

• High School diploma or GED required.
• Certifications in CompTIA IT Fundamentals, Network+, A+, Google IT Support are preferred.
• Pursuing IT/CS/business-related studies considered beneficial.

Responsibilities

• Receives assignments and works under supervision of manager or senior team member.
• Provides basic technical support to internal teams and field staff.
• User provisioning and certificate tracking.
• Fingerprinting and device provisioning (iPhones, Vocera).
• Configuring PCs, laptops, servers, and printers.
• Directory, distribution list maintenance, and room setup for meetings.

Education

High School Completion / GED

CompTIA IT Fundamentals

CompTIA Network+ Fundamentals

CompTIA A+

Google IT Support Certification

Google Project Management Certificate

Job description

110 N MAIN ST, DAYTON, OH 45202

DEPT: I.T. CUSTOMER SUPPORT

Full-Time / SHIFT VARIES

Note: Candidates must be willing to commute and work "in-person" to the Dayton, Ohio area

Essential Duties & Functions

Receives assignments and works under supervision of his/her immediate manager or senior-level team member

• Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.
• Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff.
• User provisioning.
• Certificate tracking.
• Finger printing.
• Workstation and printer file creation for import.
• Directory, distribution list maintenance.
• Meeting equipment room set up.
• Configuring devices such as iPhones, Vocera devices.
• Building/configuring PC/Laptops.
• Building configuring Servers.

Education:

Minimum Level of Education Required: High School Completion / GEDHigh School completion / GED

Currently pursuing an interest in Technology related fields. Preference of pursuing certification or degree in Information Technology, Computer Science, Business or a related field.

N/A

Licensure/Certification/Registration : None required

Preferred:

• Comp TIA:IT Fundamentals
• Comp TIA: Network+ Fundamentals
• COMP TIA: A+
• Google: IT Support Certification
• Google Project Management Certificate

Experience

Minimum Level of Experience Required: No prior job related experience

Preferred experience: Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflowInterest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow.

Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications