Digital Fulfillment Lead: Fast, Precise, Guest‑Focused

Fresh Market Inc.; Greenville (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Medical, Dental, Vision, Disability, &

Life Insurance

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to lead the daily execution of digital orders (Curbside, Instacart, Uber Eats, DoorDash, EZ Cater) and ensure fast, accurate fulfillment while upholding brand standards. You’ll work with store leadership to sustain product availability, presentation, and guest satisfaction.

Join a team that values hospitality, teamwork, and excellence, with opportunities to impact both online and in-store guest experiences.

Qualifications

• 2+ years in retail, eCommerce, fulfillment or guest service.
• Strong attention to detail for handling multiple orders.
• Excellent guest and team communication.
• Prioritize workload and meet tight deadlines with mobile tech.
• Must be 18 years or older.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed and accuracy.
• Maintain consistency across digital platforms and coordinate with partners.
• Ensure on-time completion and communicate substitutions quickly.
• Collaborate with departments to ensure in-stock positions and quality.
• Stage and verify orders for pickup or delivery hand-off.
• Track performance metrics and share insights with leadership.
• Engage guests professionally at the front-end and storewide.
• Support cashiers and manage frontend guest flow for smooth checkout.

Skills

Attention to detail

Communication skills

Prioritization

Technology proficiency

Education

High school diploma or equivalent

Tools

Order management systems

Handheld scanners

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to lead the daily execution of digital orders (Curbside, Instacart, Uber Eats, DoorDash, EZ Cater) and ensure fast, accurate fulfillment while upholding brand standards. You’ll work with store leadership to sustain product availability, presentation, and guest satisfaction.

Join a team that values hospitality, teamwork, and excellence, with opportunities to impact both online and in-store guest experiences.