Digital Ecommerce Product Manager — AI-Powered Growth

Staples; Framingham (MA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

PTO 22 days + holidays

Online and Retail Discounts

401(k) matching

Wellness programs

Job summary

Staples is seeking a Product Manager, Digital to shape and improve eCommerce experiences across mobile, desktop, and app platforms.

You will define priorities, manage the backlog, translate customer and business needs into actionable requirements, and partner with engineering, UX, analytics, data science, and stakeholders to deliver digital solutions that enhance customer experience, engagement, conversion, and retention.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years of product management experience in eCommerce/digital products.
• Experience managing product backlogs, user stories, and acceptance criteria.
• Experience collaborating with engineering, UX, analytics, data science, and business teams to deliver digital products.
• Experience managing end-to-end lifecycle of digital products from conception to launch.

Responsibilities

• Own and enhance Order Fulfillment Logic and related capabilities.
• Collaborate with Transportation, Operations, Engineering, and Supply Chain to gather requirements and prioritize enhancements.
• Lead product delivery across interconnected systems and APIs with Agile ceremonies and release management.
• Define and prioritize the product backlog for digital products and platforms.
• Align product priorities with digital strategy and customer needs.
• Translate insights and stakeholder input into user stories and acceptance criteria.
• Serve as primary liaison between business stakeholders, engineering, UX, analytics, and external partners.
• Prioritize stories, bugs, and technical work based on value and delivery timelines.
• Monitor product performance using OKRs and KPIs to identify optimization opportunities.

Skills

Product management

Agile

Data-driven

Stakeholder mgmt

Education

Bachelor's degree

Tools

APIs

System integrations

Job description

Staples is seeking a Product Manager, Digital to shape and improve eCommerce experiences across mobile, desktop, and app platforms.

You will define priorities, manage the backlog, translate customer and business needs into actionable requirements, and partner with engineering, UX, analytics, data science, and stakeholders to deliver digital solutions that enhance customer experience, engagement, conversion, and retention.