Digital Document Specialist - SPS North America

OpenTalent; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses for referrals

Note: benefits may vary by role

Job summary

SPS is seeking a Digital Document Specialist in the United States (El Paso, TX) to classify scanned documents, ensure quality, and enter data into predefined fields. The role emphasizes accuracy, adherence to SLAs, and privacy in a production environment.

Ideal candidates have a high school diploma, strong attention to detail, and fast alpha-numeric typing. You should be comfortable with technology, eager to learn new tools, and able to work well in a team to meet deadlines.

Qualifications

• Minimum high school diploma or equivalent.
• Strong attention to detail and high-volume data entry experience.
• Fast, accurate alpha-numeric typing skills.
• Comfortable in a production environment and with technology.
• Willingness to adapt and learn new technologies.
• Take initiative and pride in their work.
• Thrive in a team environment and be motivated by results.
• Capable of meeting or exceeding deadlines.
• Familiarity with document imaging software is a plus.

Responsibilities

• Classify scanned documents by checking form fields and inputting information into pre-defined fields.
• Ensure the quality of scanned documents.
• Process documents while maintaining accuracy per client SLAs.
• Match paperwork to accounts and apply business rules.
• Adhere to governmental regulations and company policies.
• Protect organizational assets and maintain privacy and confidentiality.
• Uphold ethical standards and comply with business principles.
• Assist in other operational areas as needed.

Skills

Attention to detail

High-volume data entry

Alpha-numeric typing

Tech savviness

Willingness to learn

Initiative

Team player

Deadline-oriented

Document imaging software

Education

High school diploma or equivalent

Tools

Document imaging software

Job description

Job Title : Digital Document Specialist

Reports To : Client Services Supervisor, Client Services Manager, or equivalent leadership

The ideal candidate will:

• Have a minimum high school diploma or equivalent.
• Possess strong attention to detail and high-volume data entry experience.
• Demonstrate fast, accurate alpha-numeric typing skills.
• Be comfortable working in a production environment and with technology.
• Show willingness to adapt and learn new technologies.
• Take initiative and pride in their work.
• Thrive in a team environment and be motivated by results.
• Be capable of meeting or exceeding deadlines.
• Have familiarity with document imaging software (desired but not required).

Key responsibilities include:

• Classifying scanned documents by checking form fields and inputting information into pre-defined fields.
• Ensuring the quality of scanned documents.
• Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).
• Matching corresponding paperwork to accounts and applying appropriate business rules.
• Adhering to all governmental regulations and company policies and procedures.
• Protecting organizational assets and maintaining privacy and confidentiality.
• Upholding ethical standards and complying with business principles.
• Assisting in other operational areas as needed.

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries . Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.