Digital Document Specialist

SPS North America; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Benefits

Job summary

SPS Global is seeking a detail-oriented Digital Document Specialist to support document processing, data entry, and digital imaging operations in a fast-paced environment.

You’ll classify and index scanned documents, review quality, and perform high-volume data entry while meeting SLAs. The role emphasizes accuracy, confidentiality, and teamwork in a production setting.

Qualifications

• High-volume data entry with accuracy required.
• Strong attention to detail and fast alphanumeric typing.
• Able to meet deadlines while maintaining quality.
• Willingness to learn new technologies.
• Ability to work independently and in a team.
• Familiarity with document imaging or scanning software preferred.

Responsibilities

• Classify and index scanned documents.
• Review scanned documents for quality and completeness.
• Process high-volume data entry.
• Match documents to accounts and apply business rules.
• Adhere to SLAs and protect client confidentiality.
• Follow policies and procedures.

Skills

Data entry

Attention to detail

Typing speed

Production environment

Time management

Organizational skills

Teamwork / collaboration

Adaptability to new tech

Education

High School Diploma or equivalent

Tools

Document imaging software

Scanning software

Job description

SPS Global is seeking a detail-oriented and motivated Digital Document Specialist to support document processing, data entry, and digital imaging operations. This role is ideal for someone who thrives in a fast-paced, production-focused environment and takes pride in delivering accurate, high-quality work.

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Classify and index scanned documents by reviewing form fields and entering information into designated systems

Review scanned documents to ensure quality, completeness, and accuracy

Perform high-volume data entry while meeting productivity and accuracy standards

Match documents to corresponding accounts and apply established business rules

Process documents in accordance with client Service Level Agreements (SLAs)

Maintain confidentiality and protect sensitive client information

Follow company policies, regulatory requirements, and established procedures

Assist with additional document processing and operational tasks as needed

What We’re Looking For

High School Diploma or equivalent required

Experience with high-volume data entry and strong attention to detail

Fast and accurate alphanumeric typing skills

Comfortable using computers and working in a production environment

Ability to meet deadlines while maintaining accuracy and quality

Strong organizational and time-management skills

Willingness to learn new technologies and adapt to changing processes

Ability to work independently and collaboratively in a team environment

Familiarity with document imaging or scanning software preferred

What We Offer

• Career Growth: Opportunities to develop skills in digital document management, data processing, and business operations.
• Learning & Development: A supportive environment focused on continuous learning and professional growth.
• We Recognize Talent: Employee recognition programs that celebrate outstanding performance.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Benefits, Life Insurance, Employee Assistance Program (EAP), 401(k) with matching, Paid Time Off, and additional employee benefits.
• Note: Benefit eligibility may vary based on position and scheduled hours. Please inquire with Human Resources for details.
• Disclaimer: This job description is not intended to include all duties and responsibilities. Responsibilities may change based on business and operational needs.

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision‑making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.