Digital Department Coordinator

Roc Nation; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Concert tickets

Paid time off

401(k) plan

Job summary

Roc Nation seeks a Digital Department Coordinator to support daily operations for Data & Analytics, Distribution, and Artist Management in New York City. The role ensures organized workflows, accurate data, and smooth cross-functional communication across departments.

You will partner with Distribution and Management digital teams, manage administrative processes, internal tooling, vendor logistics, and special projects to keep the department efficient and responsive.

Qualifications

• Bachelor’s degree in Business, Digital Media, Marketing, or related field preferred.
• 1–2 years of digital or administrative experience in entertainment or agency environments.
• Strong attention to detail and ability to multitask across two reporting lines.
• Excellent written and verbal communication skills.
• Proactive problem-solver in a fast-paced setting.
• Deep interest in social media, digital services, and music/entertainment.

Responsibilities

• Maintain department documents, trackers, and databases with up-to-date information.
• Coordinate meetings with agendas and follow-up actions across teams.
• Handle invoicing, billing, and vendor communications for the digital department.
• Manage onboarding/offboarding and access control for clients and internal systems.
• Oversee social account access and Keeper credential storage.
• Process content takedown requests and assist with website updates.
• Distribute weekly newsletters and assist at events.

Skills

Organization & detail

Communication

Problem solving

Digital fluency

Flexibility

Marketing knowledge

Brand awareness

Education

Bachelor's degree in Business or related field

Tools

Audio editing basics

Photo/Video editing basics

Job description

Job Summary:

Title: Digital Department Coordinator

Location: New York, NY (In-office, 5 days a week)

The Role

The Digital Department Coordinator is a key member of the Roc Nation digital team, supporting day-to-day operations across Data & Analytics, Roc Nation Distribution and Artist Management divisions.

This position is responsible for serving as the operational backbone of the digital department — keeping systems organized, workflows moving, and cross-functional communication running smoothly between teams. The ideal candidate is highly organized, detail-driven, and proactive.

You will collaborate closely with both the Distribution and Management digital teams, managing administrative processes, internal tooling, vendor and client logistics, and special projects that keep the department running efficiently. This is a high-volume, detail-driven role that requires strong organizational instincts and the ability to juggle competing priorities.

Responsibilities

Department Operations & Administration

• Manages shared department documents, trackers, and internal databases to ensure all information is current and accessible — including roster management, birthday and anniversary trackers, and weekly posting schedules
• Coordinates meetings by developing itineraries, agendas, and follow-up action items across both the Distribution and Management digital teams
• Liaises with internal Finance & Accounting teams to manage invoicing, billing, and billback processes for the digital department
• Handles onboarding and off-boarding workflows for clients, ensuring access, documentation, and internal systems are properly set up or deactivated
• Manages artist account access across social platforms, as well as Keeper management for secure credential storage
• Processes content takedown requests and coordinates with relevant internal and external stakeholders
• Submits and tracks creative requests for awards and other priority initiatives. Assists in executing website updates and with routine content maintenance across Roc Nation digital properties
• Compiles and distributes weekly email newsletters
• Assists with digital coverage and content capture at events as needed
• Circulates promotional solicitations throughout the company and compiles submissions for partner opportunities

Project Management & Cross-Functional Coordination

• Completes projects and special assignments by establishing objectives, determining priorities, managing time, monitoring progress, and making adjustments in real time
• Prioritizes conflicting needs and handles matters expeditiously, proactively following through on projects to successful completion under deadline pressure
• Coordinates coverage organization and logistics for events, releases, and priority moments across both divisions
• Plans and executes team building initiatives
• Other duties, as assigned

Qualifications

• 1–2 years of related digital or administrative experience, ideally within entertainment, music, or agency environments
• Bachelor's degree in Business, Digital Media, Marketing, or a related field preferred
• Organization & Detail: Exceptional attention to detail with the ability to independently manage time and prioritize multiple tasks across two reporting lines
• Communication: Strong oral and written communication skills with the ability to navigate varying personalities and work styles with professionalism and tact
• Problem-Solving: Quick thinker and adept problem-solver who can operate in a highly demanding environment and adapt to shifting priorities
• Digital Fluency: Deep interest in social media platforms, industry trends, new technologies, and digital music services
• Technical Skills: Basic knowledge of audio, photo, and video editing programs
• Flexibility: Willingness to work flexible hours and take initiative while remaining collaborative and accountable
• Basic knowledge of marketing, branding, advertising, and promotions
• Extensive knowledge of and passion for the music, sports, and entertainment industry

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Benefits & Perks

• HEALTH: Medical, vision, dental and mental health benefits for you and your family with access to a health care concierge and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, paid time off including paid holidays, sick time and floating days
• CAREER: Career and skill development programs with School of Live
• WEALTH: 401(k) program with company match

Note – Roc Nation benefits and policies differ from Live Nation

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Roc Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Roc Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Roc Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact an HR Representative to request the opportunity to participate in a timely interactive process. Roc Nation will also provide reasonable religious accommodations on a case-by-case basis.

The expected compensation for this position is:

$60,000.00 USD - $75,000.00 USD

** Pay is based on a number of factors including market location, qualifications, skills, and experience.