Digital Content Coordinator — Hybrid, Story-Driven Impact

Jimmy Jazz; Austin (TX); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

403b retirement plan with up to 5%匹配

Paid time off including holidays

Telemedicine for health

Job summary

Central Texas Food Bank seeks a Digital Content Coordinator to manage day-to-day digital communications across social media, blogs, and websites. You will publish content, engage audiences, monitor trends, and support real-time storytelling that reflects our mission and values.

The role requires a 4-year degree and at least two years of digital communications experience. This hybrid position offers collaboration with a dedicated marketing team and opportunities to impact community outreach.

Qualifications

• Bachelor's degree in communications, marketing, journalism, public relations, digital media, or related fields.
• Minimum of two years’ experience supporting digital communications, social media, content marketing, or related communications functions.
• Strong writing, proofreading, and editing skills with the ability to create engaging content for a variety of audiences and digital platforms.
• Experience managing and publishing content across social media platforms, including Facebook, Instagram, LinkedIn, X, TikTok, and emerging channels.
• Working knowledge of social media trends, audience engagement strategies, analytics, and platform best practices.
• Demonstrated ability to identify and develop compelling stories that support organizational goals and drive audience engagement.
• Proficiency in photography, videography, graphic design, and multimedia content creation for digital platforms.
• Experience producing and adapting content for social media, blogs, websites, email communications, and digital marketing campaigns.

Responsibilities

• Create, edit, and publish platform specific content across multiple communication channels, ensuring accuracy, consistency, and alignment with brand standards supporting engagement and audience growth.
• Schedule, publish, and manage content across all social media platforms according to established content calendars and campaign timelines while being flexible to just in time or emergency operations content.
• Coordinate audience engagement activities across digital channels by creating and publishing content, responding to inquiries, and fostering meaningful interactions that support organizational goals.
• Support the department (as necessary) in executing social media and digital communication strategies that require assisting with story gathering, interviews, and content development.
• Coordinate the publishing of content across social media platforms by scheduling posts, maintaining the content calendar, and ensuring timely, accurate, and brand-consistent communications.
• Monitor social media channels and online conversations to identify audience trends, respond or route inquiries as appropriate, and share insights that support audience engagement, brand reputation, and content planning.
• Monitor and report on social media performance by tracking key metrics, analyzing audience engagement, and providing insights to improve content effectiveness and support data-informed marketing decisions.
• Engage with online audiences by monitoring social media channels, responding to comments and messages, and encouraging meaningful interactions that strengthen community relationships.
• Maintain CTFB’s digital platforms by performing quality assurance reviews, coordinating routine enhancements, and ensuring accurate, accessible, and brand-consistent user experience.
• Demonstrates the organization's values of Service, Integrity, Dignity, Collaboration, and Innovation by reflecting these principles in decisions, actions, and interactions.

Skills

Content creation

Audience engagement

Social media scheduling

Brand consistency

Storytelling

Multimedia content production

Team collaboration

English/Spanish bilingual

Education

Bachelor's degree in communications/marketing/journalism/public relations/digital media or related fields

Tools

Sprout Social

Asana

Canva

Microsoft Office

Job description

Central Texas Food Bank seeks a Digital Content Coordinator to manage day-to-day digital communications across social media, blogs, and websites. You will publish content, engage audiences, monitor trends, and support real-time storytelling that reflects our mission and values.

The role requires a 4-year degree and at least two years of digital communications experience. This hybrid position offers collaboration with a dedicated marketing team and opportunities to impact community outreach.