Digital Content & Communications Specialist

General Services, Office of; City of Albany (NY); Presencial; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

The Public Information Specialist 1 (Digital Content) will serve as the Digital Operations Coordinator for the NYS Digital and Media Services Center at the Office of General Services. This role coordinates digital and creative projects from concept to delivery, managing communications across teams while ensuring projects stay on schedule and improve customer experience.

Responsibilities include creating website content, responding to high-priority digital requests, coordinating project

Qualificações

• Six years of experience in public relations, social media, and digital communications (or equivalent education substitution).
• Experience with content management systems for website authoring and editing.
• Experience coordinating and tracking multiple projects.
• Proven ability to write for diverse audiences using plain language standards.
• Knowledge of Google website analytics.
• Experience with Adobe Creative Cloud applications and social media platforms.

Responsabilidades

• Create website content and respond to high-priority digital requests.
• Coordinate project activities and monitor progress to ensure on-time delivery.
• Prepare presentations and support stakeholder communications.
• Monitor analytics to shape content strategy and improve customer experience.

Conhecimentos

Public relations

Social media

Digital communications

Plain language writing

Project coordination

Ferramentas

CMS

Google Analytics

Adobe Creative Cloud

Descrição da oferta de emprego

The Public Information Specialist 1 (Digital Content) will serve as the Digital Operations Coordinator for the NYS Digital and Media Services Center at the Office of General Services. This role coordinates digital and creative projects from concept to delivery, managing communications across teams while ensuring projects stay on schedule and improve customer experience.

Responsibilities include creating website content, responding to high-priority digital requests, coordinating project