Digital Communications Storyteller & Strategist

City of SeaTac, WA; SeaTac (WA); On-site; USD 80,000 - 110,000; Full time

Job summary

City of SeaTac is seeking a Digital Communications Strategist to craft and manage content across social media, newsletters, websites, and press materials. You will collaborate with city departments to tell SeaTac’s stories in engaging formats and ensure messaging reaches diverse audiences.

The role requires strong writing, storytelling, and project management skills, with a focus on analytics, rapid response, and public information.

Qualifications

• Bachelor’s degree in Communications, Journalism, Digital Media, Marketing, Public Relations, Visual Communications, or a related field.
• Minimum three (3) years of experience in communications, public/media relations, marketing, or related fields.
• FEMA Basic PIO certification - nice to have, not required; training available post-hire.
• Equivalent combination of education, training, and experience.
• Satisfactory three-year driving abstract
• Ability to support emergency communications during EOC activations

Responsibilities

• Develop, coordinate, and administer City social media accounts.
• Create content calendars, draft posts, respond to comments, and monitor trends.
• Track analytics and engagement to evaluate effectiveness and recommend improvements.
• Maintain awareness of digital usage trends to keep content relevant and engaging.
• Write, edit, proofread, and produce content for newsletters, websites, social media, and printed materials.
• Draft press releases, talking points, and Citywide publications.
• Capture photos and short-form video for events, publications, and digital channels.
• Advise City leadership on creative strategies for social media, video, and printed materials.
• Provide operational support to interdepartmental communication teams.
• Support emergency communications during EOC activations or other urgent situations.
• Oversee social media archiving and retrieval for public disclosure requests.

Skills

Social media management

Content creation

Newsletters content

Media relations

Education

Bachelor’s degree in Communications, Journalism, Digital Media, Marketing, Public Relations, Visual Communications, or a related field

Job description

City of SeaTac is seeking a Digital Communications Strategist to craft and manage content across social media, newsletters, websites, and press materials. You will collaborate with city departments to tell SeaTac’s stories in engaging formats and ensure messaging reaches diverse audiences.

The role requires strong writing, storytelling, and project management skills, with a focus on analytics, rapid response, and public information.