Digital Communications Coordinator

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

15 days annual leave

13 paid holidays

State Retirement Plan

Employee Assistance Program

Flexible work schedules

Free parking

Growth opportunities

Infants at Work Program

Job summary

State of South Carolina Department of Insurance seeks a Digital Communications Coordinator in the Office of Public Information to develop visually engaging content that supports outreach, education, and branding across digital channels.

You will design graphics, update the website, produce photos and videos, prepare social media content, and collaborate with agency divisions to translate complex information into clear materials. Travel across South Carolina is required.

Qualifications

• Bachelor's degree in graphic design, digital media, communications, or related field plus two+ years in design/web/social media for an agency or company.
• Experience translating complex information into clear, visually engaging materials.
• Ability to work independently and collaboratively in a fast-paced, mission-driven environment.

Responsibilities

• Develop graphics, infographics, brochures, flyers, reports, and presentations aligned with agency branding.
• Update and maintain the agency website, improving UX and accessibility.
• Create and publish engaging content across social media platforms.
• Capture and edit photography and video content for use in digital communications.
• Collaborate with divisions to translate complex information into clear materials.
• Participate in statewide outreach events and document efforts via social media.

Skills

Graphic design

Social media management

Content creation

Photography

Video editing

Branding

Web usability

Education

Bachelor's degree

Degree in digital media / graphic design / communications preferred

Tools

Adobe Creative Suite

Photoshop

Illustrator

InDesign

Premiere Pro

Final Cut Pro

Job description

Mission Statement:

The mission of the State of South Carolina Department of Insurance is to protect and serve the insurance consumers by promoting a fair, stable, and competitive insurance market through regulation, education, and advocacy. For more information about working at the SC Department of Insurance, please visit www.careers.sc.gov.

The position is located in the Office of Public Information within the Division of Consumer and External Affairs.

Job Purpose:

Serves as the Department’s Digital Communications Coordinator, developing and distributing creative, visually engaging content that supports the Department’s communications, outreach, and public education initiatives.

Job Functions:

• Develop graphics, infographics, brochures, flyers, reports, presentations, and other visual assets that align with the agency’s brand standards. Support outreach events by creating event branding, signage, displays, and promotional materials, and ensure all communication materials are visually consistent, accessible, and aligned with agency branding and messaging.
• Update and maintain the agency’s website by enhancing visual design, improving user experience, and ensuring content is current, accessible, and consistent with agency branding.
• Create and publish engaging content across social media platforms as needed.
• Capture and edit photography and video content for use in digital communications, social media, and promotional materials.
• Collaborate with agency divisions to translate complex information into clear, visually compelling communication materials.
• Participate in statewide outreach events in support of outreach goals, supporting community engagement efforts and documenting such efforts through social media channels.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of current graphic design and website best practices and principles.
• Knowledge of social media platforms and how to use those platforms to disseminate information.
• Ability to effectively communicate orally and through the written word.
• Ability to take professional-quality photographs and record video content.
• Ability to establish good rapport and provide accurate and timely responses to the public via social media and web platforms.
• Ability to understand and maintain all agency brands and the accurate deployment of those brands in various marketing collateral outputs.
• Ability to organize content and information.
• Must be able to perform the job with limited supervision.
• Must be able to exercise discretion to accomplish stated tasks, goals, and objectives.

• Bachelor's degree and two or more years’ experience in graphic design, website management and social media for an agency or company.
• A degree in digital media, graphic design, website design, or communications is preferred.
• Ability to work independently, prioritize work, and keep daily activities current.
• Must have the ability to work in a team environment toward common goals.
• Must be able to quickly adjust in an environment that changes pace.
• Travel is required across South Carolina.
• Some overnight travel may be required.
• This position is considered essential in the event of an emergency or major disaster.

Educational Credentials:

Applicants indicating college credit or degree(s) on the application will be required to submit a sealed, certified copy of the transcript(s) prior to beginning employment. Failure to produce an official, certified transcript will result in any conditional offer of employment being rescinded.

Equal Opportunity Employer:

It is the policy of the South Carolina Department of Insurance to provide equal employment opportunities to all job applicants and employees without regard to their race, color, religion, national origin, sex (including, but not limited to, pregnancy, childbirth or related medical conditions and lactation), disability or age.

Veteran Preference Statement:

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Benefits:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan (pension plan option) and Deferred Compensation Programs
• Employee Assistance Program
  • Free counseling sessions for employees and household members
  • Free legal counseling
  • Free financial counseling
• Flexible Work Schedules
  • Compressed work weeks
  • Part-time telecommuting
  • Flex-time
  • Contingent upon completing required probationary period
• Free Gym Access
• Growth Opportunities
  • Certifications/designation program allowing for salary increases and bonuses
• Infants at Work Program
  • Employees eligible to bring their newborn/infant to the workplace
• Free Parking

Disaster Response

This position is considered essential in the event of an emergency or major disaster. Incumbent is required to participate in emergency or major disaster response activities as outlined in the DOI Disaster Response Plan. During such times, the incumbent should regard himself/herself as being on 24-hour call and subject to duty when such an event occurs or is anticipated to occur.