Digital Communications Coordinator

Neighborhood Services Organization; Oklahoma City (OK); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Neighborhood Services Organization seeks a Digital Communications Coordinator to support NSO's communication and marketing strategies, craft client stories, photos, and videos, and expand NSO's online presence across digital channels.

The role involves scheduling interviews on-site, assisting with photography and videography, and maintaining the organization’s website. Requires 2+ years of related experience and proficiency in WordPress and Adobe tools. Hybrid work with on-site as needed.

Qualifications

• High School diploma or equivalent.
• 2 years or more of prior related experience.
• Clearance of background check and drug screen.

Responsibilities

• Develops, manages, and expands the organization’s marketing strategy and campaigns.
• Expands the agency’s digital presence via website, social media, email, and other web-based sources.
• Compiles and analyzes data to measure effectiveness of current digital strategies and reports results to management.
• Maintains knowledge of online marketing opportunities, web analytics and SEO techniques.
• Drafts and proposes communication strategies, including social/online media, print media, direct mail, email, blog posts and other multimedia.
• Schedule and conduct interviews on-site for marketing purposes.
• Assist in photography of events and individuals for marketing use.
• Assist with scheduling and accompanying videographers and photographers on NSO property.
• Assist with development and maintenance of the organization’s website.

Skills

Confidentiality

Fast-paced environment

Oral & written communication

Time management

Customer service

Analytical thinking

Organizational skills

Multitasking

Independent work

Team collaboration

Social media knowledge

Microsoft Office

Adobe Creative Suite

WordPress

Constant Contact

Education

High School diploma or equivalent

Tools

WordPress

Constant Contact

Microsoft Office

Adobe Photoshop

Adobe InDesign

Word

Excel

PowerPoint

Job description

Job Description

SUMMARY:
Operating under the oversight of the Public Relations and Communications Manager, the Digital Communications Coordinator is responsible for assisting in the creating and execution of NSO’s communication and marketing strategies. The Digital Communications Coordinator is also responsible for scheduling, conducting and compiling client stories, photos, and videos for marketing purposes. Critical to this role is the ability to understand and expand the mission of NSO and communicate the depth and unique qualities of our programs. The ideal candidate will thrive in a fast-paced and ever-changing environment.

ESSENTIAL FUNCTIONS:

• Develops, manages, and expands the organization’s marketing strategy and campaigns.
• Develops and expands the agency’s digital presence via the agency’s website, social media platforms, email, and other web-based sources.
• Compiles and analyzes data to measure effectiveness of current digital strategies and reports results to management.
• Maintains current knowledge of online marketing opportunities and trends, web analytics and SEO techniques.
• Based on an assessment, drafts, and proposes communication strategies, which may include social and online media, print media, direct mail, email, blog posts and other multimedia.
• Schedule and conduct interviews on-site for marketing purposes.
• Assist in photography of events and individuals for marketing use.
• Assists in scheduling and accompanying videographers and photographers on NSO property.
• Assist with the development and maintenance of the organization’s website.
• Develops and maintains positive business relationships with staff and vendors.
• Attends trade shows and community fairs when needed.
• Ensures projects are completed on time and on budget.
• Assist Public Relations and Communications Manager with other department projects as needed.
• Other duties as assigned.

JOB REQUIREMENTS:

• High School diploma or equivalent.
• 2 years or more of prior related experience
• Clearance of background check and drug screen.

SKILLS AND ABILITIES REQUIRED:

• Must have the ability to maintain confidentiality.
• Ability to excel in a fast-paced environment with changing priorities and maintain a positive team-approach strategy.
• Requires excellent oral and written skills.
• Excellent time management and customer service skills.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and superior attention to detail.
• Requires the ability to handle multiple projects and tasks simultaneously.
• Ability to work independently with minimal supervision, high commitment to ethics and personal accountability.
• Ability to cooperate with diverse families, vulnerable populations, various professionals, and community groups.
• Requires knowledge of social media, Microsoft Office, and Adobe products- including Word, Excel, PowerPoint, InDesign, Photoshop, and other web-based software.
• Knowledge of WordPress and Constant Contact is a plus.

WORKING CONDITIONS:

• This position is primarily remote but requires the ability to be on-site as needed.
• The majority of time spent in this position is in a well-lit, heated, and/or air-conditioned indoor office setting with adequate ventilation.
• This job requires moderate physical activity performed in a primarily administrative nature.
• The noise level in the work environment is usually moderate.
• Occasional periods of high stress.
• Approved remote worksite with ability to travel to and work on site at main office and other locations with notice.
• Requires occasional after-hours and/or weekend responses in accordance with the needs of the organization.
• Must have reliable transportation.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.