Digital Communication Manager

Thales USA, Inc.; Arlington (VA); Hybrid; USD 110,000 - 187,000; Full time

Benefits offered by this job

Extensive benefits

Paid time off

Company paid holidays

Job summary

Thales seeks a Digital Communication Manager in Arlington, VA. You will lead North America internal and external digital communications across websites, intranet, and social channels, crafting branded content for the website, leadership talks, press releases, and social campaigns.

You will oversee a broad digital program, manage events, evangelize employee advocacy, and ensure consistent brand messaging across platforms, with a focus on analytics and impact.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, or a related field.
• 7+ years of experience developing and leading social media campaigns.
• 7+ years writing blog and feature stories for web and/or print.
• 5+ years managing social media and website platforms, producing multimedia content and analyzing metrics.
• 3+ years of management experience.
• Knowledge of social media channels and their audiences.
• Familiarity with AP editorial style.
• Familiarity with Microsoft Outlook, PowerPoint, Excel, and Photoshop.

Responsibilities

• Conceive, develop and implement a comprehensive digital strategy aligned with key NORAM priorities.
• Identify new and creative approaches to digital and social media activities to boost NORAM visibility.
• Research, select and manage the execution of internal and external digital events (Town Hall, Twitter chats, YouTube/LinkedIn Lives).
• Act as the digital program manager for NORAM’s digital workplace (The Edge) with roadmap input.
• Own community management of social platforms and crisis communications guidance.
• Implement global brand guidelines on social media and support social content with graphics.
• Represent Thales on-site at industry events and amplify event messaging digitally.
• Evangelize social media with employees and run ambassador programs.

Skills

Social media campaigns

Editorial writing

Social media analytics

Strategic digital communications

AP style knowledge

Management experience

Public relations / press writing

Education

Bachelor's degree in Communications, Journalism, Marketing, or a related field of study

Tools

Microsoft Outlook

PowerPoint

Excel

Photoshop

Job description

Location: Arlington, United States of AmericaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Knowing what Thales does today, means asking where technology is taking us tomorrow. We are creating the waves of digital transformation that will cary our customers into the future. Where these transformations intersect and interfere is where the most interesting and innovative tomorrows are being built. Thales operates at the intersection of these technologies to find every tomorrow.

Digital Communication Manager

Arlington, Virginia, USA (Hybrid)

Position Summary

Thales is seeking a Digital Communication Manager in Arlington, VA. In this role, you will lead the Thales North America internal and external digital communications across mediums that include the internet, internal digital platforms (intranet and Digital Workplace) and social media channels. The Digital Communication Manager will develop original branded communications for use across various channels including company website, leadership presentations and external communications, press releases, intranet and social media outlets. You will also be responsible for conceptualizing, developing, implementing and managing social media and digital campaigns, writing short and feature length stories, and ensuring web content is accurate, up-to-date and strategically aligned with Thales communications.

Key Areas of Responsibility

• Conceive, develop and implement a comprehensive digital strategy that is aligned with key NORAM priorities with consideration for the competitive and political landscape.
• Identify new and creative approaches to digital and social media activities, keeping Thales North America visibility at the forefront externally and establishing NORAM as the best-in-class digital and social leader across Thales Group.
• Research, select and manage the execution of internal and external facing digital events (virtual Town Hall, Twitter chats, YouTube/LinkedIn Lives, etc.).
• Act as the digital program manager for NORAM’s digital workplace (The Edge) – determining strategic direction, overseeing migrations, providing input for the platform’s roadmap, and liaising with Internal Communications.
• Own community management of social platforms including monitoring for comments, developing responses for routine and select events/initiatives/crisis situations – closely tracking social sentiment and providing senior management counsel on reactive activities.
• Own the implementation of global brand guidelines on social media, executing all graphic design to support social/digital content.
• Act as Thales on-site representative for industry events and identify opportunities for social activity, capture content and amplify event messaging to digital audiences.
• Evangelize social media with employees and execute/support programs to inspire ambassadorship (Social Media Champions, Buzzworthy, etc.).

Minimum Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, or a related field of study
• At least 7 year of experience developing and leading social media campaigns
• At least 7 years of experience writing blog and feature stories for web and/or print
• At least 5 years of experience managing social media and website platforms, producing multimedia content and managing and analyzing metrics
• At least 3 years of management experience
• In-depth knowledge and understanding of social media channels including, but not limited to, Facebook, Twitter, Instagram, Snapchat, YouTube and other emerging, and their audiences
• Ability to strategically analyze objectives and translate into highly effective social media and digital deliverables
• Exceptional writing skills and attention to detail
• Knowledge of Associated Press editorial style
• Familiarity with Microsoft Outlook, PowerPoint, Excel, and Photoshop

Special Position Requirements

• Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

This position will require successfully completing a post-offer background check. Qualified candidates with (a) criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 110,019.00 - 187,000.80 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program