Digital Commerce & Configuration Specialist

RBC Bearings Incorporated; Simpsonville (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

Dodge's eCommerce & Configuration portfolio is managed by a mid-level specialist who combines project management with technical expertise to improve customer satisfaction and product offerings across the digital ecosystem.

This role collaborates across Communications & Digital Marketing, Software Development, Product Management, Engineering, and Sales to drive value, guide backlog decisions, and support training and documentation for customers and internal users.

Qualifications

• Bachelor's degree in CS/Engineering/Business/Marketing
• Ability to gather customer requirements to identify needs
• Excellent project management to deliver on time and within budget
• Strong written and verbal communication with stakeholders
• Understanding of UX design principles and familiarity with UX tools (Figma)
• Familiarity with eCommerce platforms and their functionality
• Familiarity with ERP systems, preferably SAP
• Growth mindset: willing to learn, move fast, and embrace mistakes

Responsibilities

• Prioritize and communicate product backlog needs for Selection Tools and eCommerce platforms
• Collaborate with Communications & Digital Marketing and other teams to ensure a cohesive digital customer experience
• Lead backlog prioritization and efficient use of available development resources
• Lead user acceptance testing (UAT) for the portfolio
• Develop and maintain configuration models, data and logic for Selection Tools
• Provide service and support for the portfolio
• Create documentation and lead training for customers and internal users
• Interact with customers to develop requirements for expanding the portfolio
• Understand how customers create value and align product development with needs
• Attend work regularly as a necessary function

Skills

Project management

Communication

UX design principles

User requirements gathering

Growth mindset

Cross-functional collaboration

Education

Bachelor's degree (BA or BS) in Computer Science, Engineering, Business, or Marketing

Tools

Figma

SAP

Job description

Dodge's eCommerce & Configuration portfolio is managed by a mid-level specialist who combines project management with technical expertise to improve customer satisfaction and product offerings across the digital ecosystem.

This role collaborates across Communications & Digital Marketing, Software Development, Product Management, Engineering, and Sales to drive value, guide backlog decisions, and support training and documentation for customers and internal users.