Digital Business Relationship Manager for Commercial Engines (Onsite)

Pratt & Whitney; East Hartford (CT); On-site; USD 157,000 - 299,000; Full time

Benefits offered by this job

Relocation eligible

Employee referral award

Job summary

Pratt & Whitney, a RTX business, seeks a Digital Business Relationship Manager for Commercial Engines. This onsite role is based in East Hartford, CT, and focuses on aligning digital strategies with engineering, operations, and customer programs to drive value.

You will lead cross-functional teams, manage portfolios, and partner with executives to translate business needs into technology solutions. Applicants should have extensive IT business partnership and portfolio management experience,

Qualifications

• Bachelor’s degree in Information Technology, Business, Engineering, or related field with 12+ years of applicable work experience including 5+ years in a role involving IT business partnership, product ownership, digital transformation, or portfolio management.
• Advanced degree in Information Technology, Business, Engineering, or related field with 10+ years of applicable work experience including 5+ years in a role involving IT business partnership, product ownership, digital transformation, or portfolio management.
• Strong understanding of digital workplace technologies, enterprise platforms, data analytics, and IT service delivery models (Agile, Waterfall, hybrid).
• Proven ability to manage large or complex portfolios with multiple stakeholder groups.
• Exceptional communication, facilitation, and relationship-building skills.

Responsibilities

• Serve as a trusted strategic partner to Commercial Engines leadership, ensuring digital strategies and solutions are aligned to program, operational, financial, and customer objectives.
• Develop a deep understanding of Commercial Engines processes, pain points, and opportunities across engineering, fleet management, MRO, supply chain, and customer programs.
• Identify digital capabilities that advance business priorities such as margin expansion, material allocation optimization, cost reduction, turnaround-time optimization, and digital product enablement.
• Facilitate long-range planning discussions and co-develop technology roadmaps that support Commercial Engines’ strategic direction and value commitments.

Skills

Stakeholder management

Communication

Influence in matrixed environment

Education

Bachelor’s degree in Information Technology, Business, Engineering, or related field with 12+ years of experience including IT business partnership

Advanced degree in Information Technology, Business, Engineering, or related field with 10+ years of experience including IT business partnership

Tools

BRM certifications (BRMP, CBRM)

ITIL Foundation

Planview Planning and Work Portfolio management

Job description

Location: US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG
Date Posted: 2026-11-05
Country: United States of America
Location: US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG
Position Role Type: Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.
Security Clearance Type: None/Not Required
Security Clearance Status: Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. We have an exciting new opportunity within our Pratt & Whitney Digital Technology (DT) team for a talented Digital Business Relationship Manager for Commercial Engines. The position will be based onsite at our facilities in East Hartford, Connecticut.

What You Will Do

• Serve as a trusted strategic partner to Commercial Engines leadership, ensuring digital strategies and solutions are aligned to program, operational, financial, and customer objectives.
• Develop a deep understanding of Commercial Engines processes, pain points, and opportunities across engineering, fleet management, MRO, supply chain, and customer programs.
• Identify digital capabilities that advance business priorities such as margin expansion, material allocation optimization, cost reduction, turnaround-time optimization, and digital product enablement.
• Facilitate long-range planning discussions and co-develop technology roadmaps that support Commercial Engines’ strategic direction and value commitments.

Portfolio & Demand Management

• Manage the Digital Technology intake and prioritization process for the Commercial Engines portfolio, ensuring requests are well-defined, strategically aligned, and feasible within enterprise standards.
• Oversee a broad portfolio including workplace technology, engineering tools, cloud applications, analytics platforms, and operational systems.
• Partner with PMO, engineering, architecture, cybersecurity, workplace services, and application teams to ensure initiatives are effectively scoped, executed, and delivered.
• Ensure visibility into portfolio status, risks, dependencies, and value outcomes through structured governance and communication.

Service Delivery & Value Optimization

• Ensure Digital Technology services supporting Commercial Engines (e.g., collaboration platforms, engineering tools, data analytics, mobility solutions) meet quality and performance expectations.
• Monitor service levels and partner with operational teams to resolve chronic issues or recurring pain points.
• Promote adoption of digital workplace capabilities and identify opportunities to standardize tools across Commercial Engines organizations.
• Track and communicate the value delivered by technology investments, including ROI, process improvement, and business impact.

Relationship Management & Communication

• Build strong, collaborative partnerships with executives, program managers, engineers, customer support teams, operations, and cross-functional Digital Technology groups.
• Translate business needs into clear technology requirements and articulate technology impacts in business terms.
• Lead cross-functional problem-solving sessions to drive alignment and resolve competing priorities.
• Maintain consistent, transparent communication channels between Commercial Engines and key Digital Technology stakeholders.

Qualifications You Must Have

• Bachelor’s degree in Information Technology, Business, Engineering, or related field with 12+ years of applicable work experience including 5+ years in a role involving IT business partnership, product ownership, digital transformation, or portfolio management; OR an advanced degree in Information Technology, Business, Engineering, or related field with 10+ years of applicable work experience including 5+ years in a role involving IT business partnership, product ownership, digital transformation, or portfolio management.
• Strong understanding of digital workplace technologies, enterprise platforms, data analytics, and IT service delivery models (Agile, Waterfall, hybrid).
• Proven ability to manage large or complex portfolios with multiple stakeholder groups.
• Exceptional communication, facilitation, and relationship-building skills.
• Ability to influence and drive outcomes in a matrixed environment.
• Must be a U.S. Citizen or U.S. Person. The person selected for this position must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Qualifications We Prefer

• Experience within aerospace, engineering organizations, manufacturing, or large enterprise operations.
• BRM certifications (BRMP, CBRM) or ITIL Foundation.
• Understanding of value management, capability modeling, and service management practices.
• Experience with Planview Planning and Work Portfolio management.

What is my role type?

This position is classified as Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

• This requisition is eligible for relocation and an employee referral award. ALL eligibility requirements must be met to receive the referral award.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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