Digital Business Performance & Planning Managers

DWP Digital; United States; Hybrid; USD 44,000 - 59,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Civil service pension

Generous holidays

Professional development

Job summary

DWP Digital is seeking a Digital Business Performance & Planning Manager to join our Technology Services and Health and Disability teams in a hybrid working model. The role focuses on workforce planning, recruitment activity monitoring, and delivering reliable data-driven insights to support decision making.

You will collaborate with senior leaders and business managers, producing reports and performance metrics while managing priorities and stakeholder relationships.

Qualifications

• Proven planning and prioritisation skills to deliver complex tasks to a high standard.
• Proven experience of using Microsoft Office products, particularly Excel, to collate and analyse data.
• Ability to select appropriate communication styles to maximise understanding and impact.
• Proven experience of managing relationships with a range of stakeholders to achieve common goals.

Responsibilities

• Work with senior leaders to understand workforce demand and recruitment activity.
• Maintain accurate business data and produce reports and performance metrics.
• Support workforce planning activities and maintain key trackers and resource information.
• Provide administrative and planning support and facilitate stakeholder discussions.

Skills

Planning & prioritisation

Stakeholder management

Data analysis

Communication

Tools

Excel

Job description

Digital Business Performance & Planning Manager

CAPTION:

• Company: DWP Digital
• Salary: £38,772 to £38,772 a year
• Hours: Full-time
• Location: Newcastle upon Tyne, NE7 7NE
• Job type: Permanent
• Posting date: 8 Oct 2026
• Closing date: 22 Oct 2026

Summary

Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We're looking for Digital Business Performance & Planning Managers to join our Business Management teams within Technology Services and Health and Disability. These are varied and rewarding roles at the heart of business operations, providing essential support across workforce planning, recruitment, performance management, and business planning activities.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Proven planning and prioritisation skills to deliver complex tasks to a high standard.
• Proven experience of using Microsoft Office products, particularly Excel, to confidently collate and analyse data, draw conclusions and report information.
• Ability to select appropriate communication styles to maximise understanding and impact.
• Proven experience of managing relationships with a range of stakeholders to achieve common goals and balance competing priorities.

You and your role

Working closely with senior leaders and Business Managers, you'll help the organisation understand workforce demand, monitor recruitment activity and maintain accurate business data. You'll gather, analyse, and present information, produce reports and performance metrics, and help ensure decisions are informed by reliable evidence and insight.

You'll support the coordination of workforce planning activities, maintain key trackers and resource information, and contribute to the effective management of business priorities. The role also involves providing administrative and planning support, facilitating discussions, and ensuring stakeholders have the information they need to make informed decisions.

Success in this role requires excellent organisational and communication skills, strong attention to detail, and the ability to work confidently with data and a wide range of stakeholders. You'll be someone who can see the bigger picture while remaining focused on delivering high-quality work, managing competing priorities, and identifying opportunities to improve how we operate.

Details. Wages. Perks.

Location:

You'll join us in one of our brilliant digital hubs. There are 2 roles in Technology Services available in Blackpool or Manchester and 1 role in Health and Disability in Blackpool, Manchester or Newcastle.

Hybrid Working:

We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay:

We offer competitive pay of up to £38,772.

Pension:

You'll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays:

A generous leave package starting at 24 days and rising to 26 days after one year.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

Work-Life Balance Benefits:

• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out, and more
• Interest‑free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring, and career progression opportunities

Work Environment and Culture

And we have an award‑winning environment and culture:

Proven planning and prioritisation skills to deliver complex tasks to a high standard.

Proven experience of using Microsoft Office products, particularly Excel, to confidently collate and analyse data, draw conclusions and report information.

Ability to select appropriate communication styles to maximise understanding and impact.

Proven experience of managing relationships with a range of stakeholders to achieve common goals and balance competing priorities.

You and your role Working closely with senior leaders and Business Managers, you'll help the organisation understand workforce demand, monitor recruitment activity and maintain accurate business data. You'll gather, analyse and present information, produce reports and performance metrics, and help ensure decisions are informed by reliable evidence and insight. You'll support the coordination of workforce planning activities, maintain key trackers and resource information, and contribute to the effective management of business priorities. The role also involves providing administrative and planning support, facilitating discussions and ensuring stakeholders have the information they need to make informed decisions. Success in this role requires excellent organisational and communication skills, strong attention to detail, and the ability to work confidently with data and a wide range of stakeholders. You'll be someone who can see the bigger picture while remaining focused on delivering high‑quality work, managing competing priorities and identifying opportunities to improve how we operate.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance., Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 24 days and rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work‑life balance which includes:

• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest‐free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.