Digital Beauty Advisor

Ipro Networks Pte. Ltd.; Berkeley Heights (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Digital Beauty Advisor, where you'll engage with consumers across major social media platforms. This role offers the opportunity to influence purchasing decisions while providing exceptional customer service in a fast-paced environment. You'll be at the forefront of beauty and lifestyle trends, crafting custom responses and recommendations that resonate with consumers. This is a fantastic opportunity to grow your skills in social media engagement while working with a passionate team dedicated to excellence. If you're ready to make an impact in the beauty industry, this role is perfect for you.

Qualifications

• 1-2 years of social media engagement experience required.
• Customer obsessed mindset with exceptional writing skills.
• Proficient in Microsoft applications including PowerPoint, Word, and Excel.

Responsibilities

• Engage with fans on social platforms like TikTok, Facebook, and Instagram.
• Provide insights and recommendations based on consumer feedback.
• Alert critical customer complaints to internal teams for resolution.

Skills

Social Media Engagement

Customer Service

Writing Skills

Problem-Solving

Microsoft Office (PowerPoint, Word, Excel)

Education

Bachelor’s Degree

Job description

Job Title: Digital Beauty Advisor

Position Type: 6+ months contract (possibility of extension up to 2 years)

Location: Berkeley Heights, NJ 07922

Pay Rate: $30/hr. on W2

Job Description

1. Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter).
2. Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations, and engagement as needed.
3. Attend brand and Care trainings, work sessions, and meetings to stay up to date with social strategies and best practices.
4. Follow Brand and Care provided social FAQ documents for launches and key social moments.
5. Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer.
6. Recognize and recommend new ways to influence consumers in their purchase decision.
7. Alert critical customer complaints to internal Care and Brand teams and assist with problem solving.
8. Provide social content and engagement recommendations based on consumer feedback and trends.
9. Stay up to date on new social media platforms, tools, and best practices.

Job Qualifications

1. Bachelor’s Degree.
2. 1-2 years’ social media engagement experience.
3. Customer Service experience desired.
4. Customer obsessed mindset.
5. Knowledge and experience with major social media platforms required.
6. Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team.
7. Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours including weekends.
8. Report back to internal team to funnel insights into product/experience/content creation strategy.
9. High level of organization, attention to detail, and positive attitude.
10. Interest in beauty, fashion, and/or lifestyle brands.
11. Exceptional writing skills.
12. Excellent problem-solving ability.
13. Proficient in Microsoft applications including PowerPoint, Word, and Excel.

About Us

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We operate in over 160 countries including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, we value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group. Our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensuring our hiring and interview processes accommodate all applicants. Learn more at https://intelliprogroup.com/.

Compensation

The pay offered to a successful candidate will be determined by various factors including education, work experience, location, job responsibilities, certifications, and more. IntelliPro also offers a comprehensive benefits package, subject to eligibility.