Digital Banking Solutions Analyst

University Federal Credit Union; Austin (TX); On-site; USD 95,000 - 125,000; Full time

Job summary

University Federal Credit Union (UFCU) is seeking a Business Systems Analyst for Digital Banking in Austin, TX. The role serves as a bridge between product owners and delivery teams, gathering and refining requirements for online and mobile banking in an Agile setting.

The analyst will document features, user stories, and business rules, collaborate with UX and QA, and ensure security and regulatory compliance as UFCU delivers member-centric digital experiences.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• Minimum of three (3) years as a business analyst or similar role.
• Minimum of two (2) years in Agile/Scrum environments; experience writing features and acceptance criteria.

Responsibilities

• Elicit, analyze, and document business, member, and system requirements for online and mobile banking features.
• Write clear, testable user stories with acceptance criteria; support backlog prioritization on the roadmap.
• Collaborate with developers, QA, and UX to ensure features meet acceptance criteria and usability standards.
• Coordinate testing, including UAT, and support release readiness activities.
• Ensure regulatory, privacy, and security requirements are incorporated into designs.

Skills

Agile/Scrum

Requirements elicitation

User story writing

Azure DevOps/Jira

Digital banking platforms

Communication skills

Analytical skills

SQL analysis

Education

Bachelor’s degree

Tools

Azure DevOps

Jira

Visio

Lucidchart

Miro

Job description

University Federal Credit Union (UFCU) is seeking a Business Systems Analyst for Digital Banking in Austin, TX. The role serves as a bridge between product owners and delivery teams, gathering and refining requirements for online and mobile banking in an Agile setting.

The analyst will document features, user stories, and business rules, collaborate with UX and QA, and ensure security and regulatory compliance as UFCU delivers member-centric digital experiences.