Digital Banking Product & Analytics Associate

First National Bank; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

F.N.B. Corporation invites applications for the Digital Channels Development Program Associate in Pittsburgh. You will support digital product development, lifecycle management, analytics, and customer experience initiatives across online and mobile platforms.

You will learn to document features, analyze usage trends, build business cases, and assist in vendor evaluations while supporting implementation of new features and digital adoption strategies.

Qualifications

• Analytical skills to analyze data and provide insights.
• Excellent verbal, written, and presentation skills.
• Organized and detail-oriented to manage multiple tasks.
• Proficient in Microsoft Office and digital tools.
• Eager to deepen knowledge in best practices.
• Demonstrates adaptability in a fast-paced environment.
• Minimum education: BA or BS.
• Minimum years of experience: 0.
• Licenses/Certifications: N/A.
• Additional physical requirements: N/A.

Responsibilities

• Support Product Managers in design, development, and enhancement of digital banking experiences.
• Document product features and user requirements; learn lifecycle management.
• Perform basic analysis of digital channel performance and market insights.
• Develop business cases and recommendations for new or improved digital experiences.
• Support customer adoption and evaluate customer experience improvements.
• Participate in testing digital products and assist implementation of new features.
• Assist in evaluating third‑party tools and vendors for digital initiatives.

Skills

Analytical skills

Communication

Attention to detail

Tech-savvy

Eager to learn

Adaptability

Education

BA or BS

Tools

Microsoft Office

Job description

F.N.B. Corporation invites applications for the Digital Channels Development Program Associate in Pittsburgh. You will support digital product development, lifecycle management, analytics, and customer experience initiatives across online and mobile platforms.

You will learn to document features, analyze usage trends, build business cases, and assist in vendor evaluations while supporting implementation of new features and digital adoption strategies.