Digital Banking Portfolio Management Lead

Habitat For Humanity Of Durham; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Truist Financial Corporation is seeking a Digital Banking Portfolio Management Consultant to oversee demand intake and coordination across digital banking teams, architecture groups, and senior stakeholders.

You will partner with digital leads, platform leads, and enterprise partners to map the platform execution roadmap, drive PI planning, and lead high‑impact initiatives while mentoring junior teammates. This role is in‑office, with a 5‑day workweek.

Qualifications

• Bachelor’s degree and 8–10+ years of experience in Program/Portfolio Management.
• Extensive experience operating and leading in Agile organizations.
• Exceptional meeting management, conflict management, and presentation skills.
• Demonstrated ability to solve unique and complex technical, operational, and organizational problems.
• Advanced analytical skills and the ability to influence senior leaders and cross-functional teams.

Responsibilities

• Execute the demand intake process with key stakeholders to clearly define ideas for review and prioritization by established decisioning bodies/committees.
• Lead/intake ceremonies and keep leaders and stakeholders updated on progress through reports or other channels.
• Establish and maintain relationships with digital/platform leads, architects, and key stakeholders, and participate in PI planning and platform roadmap development.
• Partner with Portfolio, Digital and Platform Leadership to align intake ideas with priorities (annual/quarterly).
• Engage in continuous improvement by gathering feedback and implementing opportunities with peers and stakeholders.
• May lead moderately complex projects or initiatives; identify and resolve challenges during delivery and execution.

Skills

Agile leadership

Meeting management

Conflict management

Presentation skills

Analytical skills

Stakeholder influence

Education

Bachelor’s degree

MBA or advanced degree

Job description

Language Fluency

English (Required)

Work Shift

1st shift (United States of America)

Job Grade

112

Job Description

In accordance with Truist in-office policy, this role will be in office 5 days/week.

The Digital Banking Portfolio Management Consultant will execute the demand intake and management process for the digital banking organization, while engaging in and providing recommendations for process standardization and adherence; long-term planning and cross-team coordination. The consultant will partner with digital leads, platform leads and key stakeholders across the enterprise, during the intake process as well as throughout execution to ensure detailed understanding of the platform execution roadmap and capacity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Execute the demand intake process and work with the requestor, platform leads, digital leads, architects and other key stakeholders to clearly define the idea for review, decision and prioritization by the established decisioning bodies / committees.
2. Lead / participate the intake ceremonies. Keep the leaders, requestors and other key stakeholders regularly updated on progress of intake items through reports and/or other channels of communication. Be proactive in raising concerns during the intake process to the right level.
3. Establish and maintain strong business relationships with digital and platform leads, architects and other key stakeholders. Partner closely with the above group to participate and provide value-add during PI planning and platform roadmap development processes.
4. Partner with Portfolio, Digital and Platform Leadership team to ensure alignment of intake ideas with established strategic priorities: annual and quarterly priorities
5. Engage in continuous improvement activities by receiving regular feedback from partners, recommending improvement opportunities and partnering with peers and key stakeholders in implementing the opportunities.
6. May play lead role in moderately complex projects or initiatives
7. Identify and resolve technical, operational, risk management, business, and organizational challenges with the delivery of assigned projects as well as during execution of business processes
8. Lead the most complex and high-impact projects or initiatives across the digital banking portfolio.
9. Serve as a subject matter expert and advisor to senior leadership.
10. Drive the development and implementation of strategic priorities and process improvements.
11. Mentor and develop junior and mid-level project management teammates.
12. Represent the organization in cross-functional and enterprise-wide initiatives.

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and 8–10+ years of experience in Program/Portfolio Management or an equivalent combination of education and work-related experience.
• Extensive experience operating and leading in Agile organizations.
• Exceptional meeting management, conflict management, and presentation skills.
• Demonstrated ability to solve unique and complex technical, operational, and organizational problems.
• Advanced analytical skills and the ability to influence senior leaders and cross-functional teams.

Preferred Qualifications

1. MBA or advanced degree.
2. Deep banking or financial services experience.
3. Proven track record of establishing and optimizing demand intake processes.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.