Digital Banking Portfolio Management Lead

PR Girl Manifesto; Charlotte (NC); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Truist Financial Corporation in Charlotte, NC seeks a Digital Banking Portfolio Management Consultant to lead demand intake and align it with strategic priorities, coordinating with digital leads, platform leads and stakeholders across the enterprise in an in-office role.

Candidates should have 8–10+ years in program/portfolio management, strong Agile experience, exceptional meeting and presentation skills, and a proven ability to influence senior leaders.

Qualifications

• 8–10+ years of experience in program/portfolio management or equivalent
• Extensive experience operating in Agile environments
• Exceptional meeting, conflict management and presentation skills
• Demonstrated ability to solve complex technical, operational, and organizational problems
• Advanced analytical skills and ability to influence senior leaders and cross-functional teams

Responsibilities

• Execute the demand intake process with stakeholders to clearly define ideas for review and prioritization
• Lead intake ceremonies and provide regular progress updates to leaders and requestors
• Build strong relationships with digital/platform leads and architects to support PI planning and roadmap development
• Ensure alignment of intake ideas with established strategic priorities (annual and quarterly)
• Lead complex projects and serve as a subject matter expert to senior leadership

Skills

Agile leadership

Portfolio management

Stakeholder management

Executive communication

Risk and issue resolution

Education

Bachelor’s degree

MBA preferred

Job description

Please review the following job description:

In accordance with Truist in-office policy, this role will be in office 5 days/week.

The Digital Banking Portfolio Management Consultant will execute the demand intake and management process for the digital banking organization, while engaging in and providing recommendations for process standardization and adherence; long-term planning and cross-team coordination. The consultant will partner with digital leads, platform leads and key stakeholders across the enterprise, during the intake process as well as throughout execution to ensure detailed understanding of the platform execution roadmap and capacity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Execute the demand intake process and work with the requestor, platform leads, digital leads, architects and other key stakeholders to clearly define the idea for review, decision and prioritization by the established decisioning bodies / committees.
2. Lead / participate the intake ceremonies. Keep the leaders, requestors and other key stakeholders regularly updated on progress of intake items through reports and/or other channels of communication. Be proactive in raising concerns during the intake process to the right level.
3. Establish and maintain strong business relationships with digital and platform leads, architects and other key stakeholders. Partner closely with the above group to participate and provide value-add during PI planning and platform roadmap development processes.
4. Partner with Portfolio, Digital and Platform Leadership team to ensure alignment of intake ideas with established strategic priorities: annual and quarterly priorities
5. Engage in continuous improvement activities by receiving regular feedback from partners, recommending improvement opportunities and partnering with peers and key stakeholders in implementing the opportunities.
6. May play lead role in moderately complex projects or initiatives
7. Identify and resolve technical, operational, risk management, business, and organizational challenges with the delivery of assigned projects as well as during execution of business processes
8. Lead the most complex and high-impact projects or initiatives across the digital banking portfolio.
9. Serve as a subject matter expert and advisor to senior leadership.
10. Drive the development and implementation of strategic priorities and process improvements.
11. Mentor and develop junior and mid-level project management teammates.
12. Represent the organization in cross-functional and enterprise-wide initiatives.

QUALIFICATIONS Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and 8–10+ years of experience in Program/Portfolio Management or an equivalent combination of education and work-related experience.
• Extensive experience operating and leading in Agile organizations.
• Exceptional meeting management, conflict management, and presentation skills.
• Demonstrated ability to solve unique and complex technical, operational, and organizational problems.
• Advanced analytical skills and the ability to influence senior leaders and cross-functional teams.

Preferred Qualifications:

1. MBA or advanced degree.
2. Deep banking or financial services experience.
3. Proven track record of establishing and optimizing demand intake processes.

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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