Digital Banking & Member Services Advisor

Magnifi Financial; Minneapolis (MN); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Training and Development

Leadership Development

Tuition Reimbursement

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Parental Leave

Bonus Program

Health and Wellness Programs

Volunteer Time Off

Job summary

Magnifi Financial is seeking a member-focused professional to consult with members in person, on the phone, and through digital channels. You will educate, recommend, and sell products and services, and perform teller transactions and other account services with accuracy and courtesy.

You will maintain cash drawers and ATM operations, promote digital banking, and participate in community relations. A high school diploma is required (two-year degree preferred) with prior customer service or sales

Qualifications

• High school diploma or currently pursuing a high school diploma required.
• Customer service and/or sales experience required.
• Notary Public designation in this position is optional.

Responsibilities

• Assists members with all routine transactions including teller machine transactions.
• Creates a remarkable member experience by responding and providing resolutions to member requests with expertise.
• Consults with members to identify and recommend Magnifi Financial products and services based on financial need. Makes referrals to appropriate departments.
• Responsible for maintaining cash drawer, cash recycler and the day-to-day operation of ATM machines (deposit and restocking of ATM).
• Performs a wide range of account services including setting up mobile deposit, mobile banking and digital banking, card activations, transfers and other transactions.
• Encourages and coaches members to adopt new digital solutions (mobile/digital banking, ATMs).
• May perform opening and/or closing duties for the branch.
• Contributes to the mission and visibility of Magnifi Financial through community relations.

Skills

Customer service

Sales experience

Education

High school diploma or pursuing

Two-year degree preferred

Job description

Magnifi Financial is seeking a member-focused professional to consult with members in person, on the phone, and through digital channels. You will educate, recommend, and sell products and services, and perform teller transactions and other account services with accuracy and courtesy.

You will maintain cash drawers and ATM operations, promote digital banking, and participate in community relations. A high school diploma is required (two-year degree preferred) with prior customer service or sales