Digital Associate Product Manager (JR228757)

Montefiore Hudson Valley Collaborative; Village of Elmsford (NY); On-site; USD 95,000 - 135,000; Full time

Job summary

Montefiore Hudson Valley Collaborative seeks a Digital Associate Product Manager to shape new digital journeys and improve patient access and experience within a complex healthcare setting. You will own product vision, collaborate with executives, define roadmaps, and guide end-user research and data-driven decisions to deliver measurable value for clinicians and patients.

Strong communication, problem-solving, and stakeholder management are essential as you drive adoption and scale digital

Qualifications

• Bachelor’s degree required.
• 3+ years of experience as a Digital Product Owner or Digital Product Manager in a complex enterprise.
• Experience working with a variety of digital solutions.
• Comfort with ambiguity and proactively defining a user challenge.
• Demonstrated ability to break down, evaluate, and prioritize complex problems.

Responsibilities

• Collaborate with executive leadership to define and articulate a clear product strategy aligned with the organization's overall goals.
• Define solution set with end-users and technology.
• Engage, communicate, and lead senior leaders in design and implementation discussions.
• Utilize data and conduct end-user research and market analysis to prioritize solutions and features.
• Proactively identify new ideas and define methods to rapidly test and validate.
• Own individual product vision, strategies, and roadmap in the context of broader product or journey goals.
• Collaborate and galvanize individuals across functions to deliver product experiences.
• Define and measure success metrics for product features.
• Deeply understand affected processes and technology to develop implementation plans.
• Deploy solutions successfully and drive adoption.
• Coach end-users to build comfort with digitally enabled operational experiences.
• Measure and communicate adoption success.

Skills

Digital product ownership

Stakeholder collaboration

Data-driven decision making

End-user research

Roadmapping

Education

Bachelor's degree

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years, we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for medical centers in the region and worldwide. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams. Montefiore is actively investing in its digital teams as a system-level priority, and we are seeking a Digital Associate Product Manager who is excited to define new digital journeys and experiences to change the way individuals interact with the healthcare system.

Digital Associate Product Managers at Montefiore are responsible for the ideation, development, value delivery, and ongoing evolution of digital products to improve patient access and experience, enable clinicians to focus on delivering care, and provide the tools to allow operational leads to seamlessly conduct their work. Our teams are directly focused on tangible solutions that improve patient access, reduce clinician burnout, create optimal operations, and thoughtfully deploy analytics.

Responsibilities

• Collaborate with executive leadership to define and articulate a clear product strategy aligned with the organization's overall goals.
• Define solution set with end-users and technology.
• Engage, communicate, and lead senior leaders in design and implementation discussions.
• Utilize data and conduct end-user research and market analysis to prioritize solutions and features.
• Proactively identify new ideas and define methods to rapidly test and validate.
• Own individual product vision, strategies, and roadmap in the context of broader product or journey goals.
• Collaborate and galvanize individuals across functions to deliver product experiences.
• Define and measure success metrics for product features.
• Deeply understand affected processes and technology to develop implementation plans.
• Deploy solutions successfully and drive adoption.
• Coach end-users to build comfort with digitally enabled operational experiences.
• Measure and communicate adoption success.

Requirements

• Bachelor’s degree.
• 3+ years of experience as a Digital Product Owner or Digital Product Manager in a complex enterprise organization.
• Experience working with a variety of digital solutions.
• Comfort with ambiguity and proactively defining a user challenge.
• Demonstrated ability to break down, evaluate, and prioritize complex problems into their component parts.
• Success in leading complex operational and technology deployments across end-users.
• Quantitative aptitude and ability to identify value drivers for digital efforts and build business cases.
• Exceptional emotional intelligence, empathy, and relationship building.
• Exceptional communication and collaboration skills across stakeholders and functions.
• Healthcare industry experience preferred.